Tammy Clausen Email & Phone Number

Douglas County, Colorado, United States

For a dynamic library district, provides leadership, community collaboration, resource allocation, and high-level community service.• Manage skilled and dedicated employees that elevate our community by inspiring a love of reading, discovery and connection.• Deliver the Douglas County community premium service, creative programming, the integration of play as a vital educational practice, and enriched learning opportunities.

Berwyn, Illinois, United States

At a large public library, three miles west of Chicago, managed a staff of 60 (45 FTE) and budget of $3.2 million; wrote and administered grants, gifts and memorial donations. • Known as an involved leader for the community (population 56,000) dedicated to meeting the needs of all ages and interests as a partner in lifelong learning. • Implemented quality collections, up-to-date technology, innovative programming and outreach services supported by staffing excellence and a welcoming atmosphere. • Administered responsible governance, careful stewardship of resources and meaningful dialog with public bodies and private agencies that enabled service to all.

Offered dynamic, service-oriented programs to the community. • Planned, directed, supervised and evaluated the activities and services offered by the library. • Promoted the public awareness of the library’s services and represented the library through continued contact with the public, community groups and organizations. • Coordinated activities with community planners for Berwyn’s centennial celebration. • Developed citywide literacy programs to support life-long learning and family literacy.

Berwyn, Il

Planned, developed, and supervised activities provided by the Readers’ Advisory Department, in a team environment.• Led a newly developed department committed to providing a knowledgeable staff displaying a responsive attitude toward fiction readers. • Implemented and conducted popular book discussion groups. • Directed and organized the library’s 75th anniversary celebration, trained and supervised a committed Readers’ Advisory staff, and facilitated a re-energizing of the adult services provided to the Berwyn community.

Cicero, Il

Researched, referred and answer questions concerning subjects of any nature by telephone or in person. Conducted patron interviews in both English and Spanish to determine informational needs. Assisted and instructed library users in accessing sources in a variety of formats: online and manual informational tools, reference files, indexes, bibliographies, interlibrary loans, and other external informational providers.

Regularly worked the youth service desk providing reference and readers’ advisory assistance to patrons. Planned and offered children’s programming and literacy-building story times. Created marketing and promotional materials.Managed, coordinated and monitored agency circulation operations and services to anticipate and respond to clients’ needs. Participated in a three-member team coordinating and implementing APL’s system-wide circulation training, including developing the training manuals and computer literature. Regularly worked the adult information desk providing reference and readers’ advisory assistance to patrons.

Master Of Library & Information Science (Mlis)

Bachelor Of Arts, History/English