Tammy Hamilton, Cic Email & Phone Number

Southington, Ct, Us

Cheshire, Connecticut, United States

Managing UW/3PD programs, vendor management, complaint triage

Hartford, Connecticut, United States

Managed Countrywide underwriting programs and product initiatives to mitigate risk exposures and achieve rate adequacy in support of Product Line goals. Reported to Director of Underwriting, Coverage and 3rd-Party Data, Countrywide Product.• Monitored Underwriting and 3rd-Party Data programs targeting areas of concern driven by Product Management Leadership. • Provided solutions to mitigate premium rate evasion by competitor analysis, contract negotiation support, vendor relationship management, and collaboration with multiple areas of the business.• Managed and monitored program financials (expenses and benefits). Played key role in annual operation planning for assigned programs. • Identified and addressed state and Countrywide trends and problems via monitoring and root cause problem solving.• Communicated with various levels of the organization on product initiatives and status updates. • Monitored vendor performance indicators to ensure adherence to contracted deliverables. • Created test and learn strategy to determine viability of fraud rate evasion product in 4 states. 8-month deliverable of ~$160K of premium. Eliminated unacceptable risks from company book of business.• Provided subject matter expertise and adhoc project support to State product and other teams.

Hartford, Connecticut, United States

Managed Countrywide Auto Product and Underwriting / 3rd-Party Data programs to $1.5M budget and expected return on investment. Supervised staff of 3. Reported to Countrywide Product• Managed programs and processes to ensure performance effectively meeting program and product line goals.• Optimized programs by review of internal processes, vendor solutions, and competitor analysis, achieving written premium and loss avoidance benefit of ~$2.4M.• Managed financial budgets for programs, monitoring performance expenses and benefits. • Negotiated and executed vendor contracts in partnership with procurement and legal teams.• Conducted monitoring/reporting of vendor performance service levels to ensure adherence to contracted metrics.• Played key role in onboarding 3rd-party hub / platform, bringing strategic enterprise capability, allowing for a multi-vendor / product utilization within a single connection / platform. Benefit $1.3M.• Provided subject matter expertise for various product and Underwriting projects and needs.

Simsbury, Connecticut, United States

Created programs to address poor performing business. Reported to Director of Underwriting Model Office• Rolled out Underwriting programs to address unprofitable business cells, improving overall loss ratio. • Established best practices for Personal Lines underwriting team, creating processes to be utilized by all Hartford field sites.• Delivered projects on time in full collaboration with key business partners, including well thought out project plans.• Conducted research and analysis for business rules, identifying trends and opportunity for optimization.• Identified process opportunities and premium shortfalls, implemented changes to address.

Southington, Connecticut, United States

Managed and developed staff of 10 personal lines underwriters to centralize transactional work from 3 insurance centers into 1