Tamra Smalewitz Email & Phone Number

Orange, Ca, Us

• Formulated new web design strategy and published relevant and timely content based on mission and vision of the organization to attract audiences to the cause, increasing site traffic month-to-month • Rewrote script and introduced new content based on independent research, interviews with leadership team, current events of efforts, and feedback from social media outlets • Introduced concept/design for a map demonstrating geographic reach and an interactive, comprehensive slideshow summarizing several pages of written content regarding historical context of organization• Created online store with over seven customized product lines to complement fundraising efforts of the organization

Orange County, California Area

• Formulate social media & content strategies to achieve company and client goals• Creating content for social media, blogs, websites, email & marketing campaigns• Developing positive, effective relationships with internal and external clients• Creating a positive experience for clients with efficient response time for any inquiries• Using analytics and research to create a monthly report on client engagement• Organizing and executing client focused corporate events

United States

Construct 100+ customer-facing agreements weekly detailing services rendered valued up to $20,000Coordinated directly with field manager and 50+ field representatives to update JaRay Customer Management Systemnotes and make periodic modifications to warranty agreements in system to reduce liability to the organizationDeveloped new hire training/onboarding materials and led all departmental hires through initial ramp up periodLed customer follow-up and complaint resolution process demonstrated to retain over 10+ customer accounts in first year

Fort Collins, Colorado Area

Facilitated classroom support for 40+ students by grading assignments, resolving inquiries, and promoting participation

Fort Collins, Colorado

Opinion & Blog Writer

Teacher

• Consulted 10 clients in various industries on matters related to public relations, marketing, and advertising by providing constructive feedback on commercials, generating 6+ posts weekly on organization sites, and redesigning web pages Monitored/updated client social media pages to keep current on news and optimize audience reach

San Pedro, California

•Contacted different companies to acquire information for bids. •Constructed bids proposals. •Constructed contracts •Filed various contracts for future use.

•Educated younger children on religious studies.•Cleaned and organized the classroom. •Helped children when they are not happy.•Work with others on how the lessons should be taught.

Los Alamitos, Ca

Making food, taking food orders, and serving customers food.

•Educated customers on product and service offerings.•Answered customers’ questions and addressed problems and complaints in person and over the phone. •Cleaned and organized the store, including the displays.•Identified potential shoplifters and alerted management.

Bachelor’S Degree, Journalism And Media Communications

Activities and Societies: Kappa Delta Sorority

High School

Member of the Los Alamitos Women's Golf Team.