Tamu W. Email & Phone Number

Berlin, Berlin, DE

Berlin, Berlin, DE

Berlin, Berlin, DE

Acted as liaison between Customer Care and corporate Food Safety and Nutrition departmentsHelped implement and streamline food safety consumer complaint reporting process in call centerFiled consumer concerns/inquiries regarding food safety and nutrition via chat, email, phoneHandled escalated food safety-related complaints; worked with legal team as.

Berlin, Berlin, DE

Handled inbound cancellation calls/emails from existing customers Diffused high sensitivity customer situations by utilizing strong listening skills and probing techniques Identified reason(s) for disconnect and overcame obstacles in an effort to retain the customer Answered customer calls and replied to email inquiries in a fast-paced environment Thought.

Berlin, Berlin, DE

Answered customer calls and replied to email inquiries in a fast-paced environmentFiled error reports based on consumer complaintsMaintained a monthly customer satisfaction rate of 90% or betterAssisted with Special Projects as requested

Berlin, Berlin, DE

Answered customer calls and replied to email inquiries in a fast-paced environmentHandled all incoming customer concerns related to productFiled error reports based on consumer complaints

Greeted guests upon arrival and administered check-ins and check-outs.Assigned rooms for guests/groups and took care of administrative duties.Processed guest payments.Advised guests on various matters such as transport and local attractions.Accommodated general and unique requests.

Participated in door-to-door canvassing in Northern NJ neighborhoods to promote candidateReached out to potential voters prior to election via phone

Landing, New Jersey, US

Performed final proofreading and editing of customized greeting card ordersCommunicated with customers via email in regards to order discrepanciesAssisted with sequencing and filing of orders

US

Educated the public on the Defense of Marriage Act (DOMA) by reaching out to communities and having face-to-face conversations.Recruited new members and fundraised for the American Civil Liberties Union.

Assisted the Executive Assistant, as well as executive staff, with various tasksPerformed outreach to partner and potential organizations for annual eventsAssisted executive staff with developing and organizing the annual Black Women's Roundtable

Political Science And Government

Political Science

International/Global Studies

High School Diploma