As a Digital Marketing Executive at Ram E Pte Ltd, I spearheaded the development and execution of digital marketing strategies geared towards boosting brand recognition. This included overseeing our presence on various social media platforms and crafting captivating content to foster engagement. Moreover, I provided support to our team in optimizing our presence on online platforms such as Lazada, Amazon, and Shopee. I created posters and flyers to engage customers and clients.

In the role of Executive Secretary, I fulfilled a diverse array of responsibilities. These included supervising office administrative functions, delivering administrative support to the agency, providing assistance to the Director and Financial Consultants, conducting research on career progression trends, contributing to recruitment activities, and actively engaging in various ad hoc projects and initiatives under the direction of the supervisor.

Actively working alongside with marketing and sales department, managing in-house and online orders. Exposed to the workflow of warehouse management which involves arranging shipping containers' arrival. Well-versed in SAP software which allows me to be exposed to transferring of stocks among outlets and various departments.

Providing service to customers in terms of handling various requests which involve booking appointments for in-house technicians to maintain and servicing of Ogawa massage chairs. Handling customers' feedback through email and phone calls and offering service recovery when needed. Follow up on small massage item service/ massage chair statues.

Generating weekly sales figures reports for various outlets. Issuing of tax invoices for online and corporate sales. Process credit notes and work on the refund. Tallying bills for logistic avenue billing. Tally the amount and bank statement. Update the landlord on POS sales monthly.

Provide administrative support, liaising with external vendors, managing calls and emails from guests.Assist in generating bill for rental payment for upcoming seasports event

Check-In cruising passengers to make sure that their Versa and passport are up to date and not infringing any of the port of call immigration. Ushering them to the rightful lanes when registering their boarding.