Sunny Tan

Sunny Tan Email and Phone Number

Junior Customer Success Manager (APAC) @ Sumsub
Saint Andrew Street 153, 3036, Limassol,Cyprus
Sunny Tan's Location
Malaysia, Malaysia
About Sunny Tan

Sunny Tan is a Junior Customer Success Manager (APAC) at Sumsub. They possess expertise in data analysis, laravel, portfolio management, marketing, pr and 1 more skills.

Sunny Tan's Current Company Details
Sumsub

Sumsub

View
Junior Customer Success Manager (APAC)
Saint Andrew Street 153, 3036, Limassol,Cyprus
Website:
sumsub.com
Employees:
867
Sunny Tan Work Experience Details
  • Sumsub
    Junior Customer Success Manager (Apac)
    Sumsub
    Malaysia
  • Traction
    Trade Reporting Manager
    Traction Jun 2024 - Oct 2024
    Australia
    Responsibilities:• Regulatory Compliance: Ensure compliance with ASIC and MAS requirements, enhance trade state report automation, and oversee daily report preparation.• Training and Oversight: Train and supervise new staff in trade reporting and customer support processes.• Internal Support: Support processing and customer service teams, troubleshoot data issues, and adhere to internal procedures.• Customer Service: Provide professional customer service, handle client matters promptly, and manage escalations.• Data Monitoring: Monitor transaction data, identify and rectify discrepancies, and manage client data processing with SQL scripts.• Client Communication: Conduct regular calls with ASIC/MAS clients, provide updates on reporting changes, and implement urgent fixes.• Error Resolution: Ensure accurate submission to Trade Repositories (TRs) and Approved Reporting Mechanisms (ARMs), resolve errors, and assist clients with reporting issues.• Audit and Reconciliation: Establish audit and reconciliation processes, ensure annual/quarterly accuracy reviews, and distribute monthly statistical reports.• Client Onboarding and Offboarding: Support onboarding of new clients and implementation of changes in APAC, and assist with offboarding processes.• Collaboration and Development: Collaborate with internal teams to develop efficient reporting processes, work with developers to enhance processing functions, and ensure compliance with regulatory standards.• Stakeholder Support: Provide guidance and training on transaction reporting, and maintain thorough documentation.• Client Follow-Up: Monitor and follow up with clients on data submission, ensure timely response to support queries, and report processing errors to developers.• Management Reporting: Distribute end-of-day emails to management, complete and place processed files in the client’s handback folder.• European Support: Occasionally support EU/UK processing staff and the Trade Reporting Manager – EU/UK.
  • Traction Fintech
    Transaction Reporting Officer
    Traction Fintech Jun 2022 - Jun 2024
    Australia
    • Manage and oversee the timely and accurate submission of transaction reports to relevant regulatory bodies.• Ensure compliance with all relevant regulatory requirements, including but not limited to ASIC, MAS, and other applicable regulations.• Monitor and assess transaction data to identify any discrepancies or irregularities, taking necessary action to rectify any issues.• Collaborate with internal teams to develop and implement efficient processes and controls for transaction reporting, ensuring adherence to best practices and regulatory standards.• Stay updated on changes in regulatory requirements and communicate relevant updates to the organization, ensuring ongoing compliance.• Conduct regular reviews and audits of transaction reporting processes to identify areas for improvement and implement necessary changes.• Provide guidance and support to internal stakeholders on transaction reporting matters, offering training and assistance as needed.• Liaise with external stakeholders, including regulatory authorities and auditors, to address inquiries and facilitate regulatory examinations or audits.• Generate and maintain comprehensive documentation related to transaction reporting activities, including reports, policies, and procedures.
  • Cogent Asset Management Ltd
    Designated Compliance Officer
    Cogent Asset Management Ltd Dec 2021 - May 2022
    Labuan, Malaysia
    • Responsible for branch Compliance Reporting to the Labuan Financial Services Authority (LFSA) on Know Your Customers (KYC), Anti-Money Laundering/Counter-Terrorism Financing (AML/CTF), and conducting Operational Risk reviews• Manage the compliance process for onboarding of new clients and periodic client reviews• Monitor the company's due diligence documentation to ensure compliance with AMLATFA and achieve KYC completeness• Responsible for monitoring transactions, in cooperation with account managers, local management, and/or the LFSA for reporting and cooperating with the BNM on AML/CFT• Support local account managers with all compliance-related questions• Reviewing formal policies on risk management, corporate governance, preparing statistic submissions to authorities, and performing compliance checking on clients i.e. world check• Risk assessment on funds managed
  • Cogent Asset Management Ltd
    Fund Manager
    Cogent Asset Management Ltd Jul 2021 - May 2022
    Labuan, Malaysia
    • Responsible for Luxembourg SICAV portfolio• Prepare and maintain accurate investment reports for the CIO and client• Analyze and structure investment proposals• Implementation of ongoing investment due diligence• Conduct performance attribution analysis to explain differences between portfolio and benchmark returns• Participate in investment product development
  • Cogent Asset Management Ltd
    Assistant To Compliance Officer
    Cogent Asset Management Ltd Jun 2020 - Dec 2021
    Labuan, Malaysia
    • Assisted Compliance Officer regarding anti-money laundering and counter financing of terrorism monitoring• Assisted Compliance Officer to monitor client transactions
  • Cogent Asset Management Ltd
    Assistant To Office Manager
    Cogent Asset Management Ltd Jan 2020 - Dec 2021
    Labuan, Malaysia
    • Organized office relocation effectively and efficiently• Produced office tenancy agreements• Organized office renovations• Managed office petty cash accountings• Managed administrative responsibilities tasks among office staff
  • Cogent Asset Management Ltd
    Investment Analyst
    Cogent Asset Management Ltd Aug 2019 - Jul 2021
    Labuan, Malaysia
    • Provided the Fund Manager with portfolio analysis• Prepared and maintained accurate investment reports and financial models• Assisted in analyzing investment proposals• Assisted in the investment process implementation of Luxembourg SICAV portfolios
  • Cogent Asset Management Ltd
    Intern
    Cogent Asset Management Ltd Feb 2019 - Aug 2019
    Labuan, Malaysia
    • Organized the setting up of the office in Labuan• Responsible for the equity market and economic commentary• Managed financial information data validation

Sunny Tan Skills

Data Analysis Laravel Portfolio Management Marketing Pr Asset Management

Sunny Tan Education Details

Frequently Asked Questions about Sunny Tan

What company does Sunny Tan work for?

Sunny Tan works for Sumsub

What is Sunny Tan's role at the current company?

Sunny Tan's current role is Junior Customer Success Manager (APAC).

What schools did Sunny Tan attend?

Sunny Tan attended Universiti Malaysia Sabah.

What skills is Sunny Tan known for?

Sunny Tan has skills like Data Analysis, Laravel, Portfolio Management, Marketing, Pr, Asset Management.

Who are Sunny Tan's colleagues?

Sunny Tan's colleagues are Mariya Timerbulatova, Aiganym Sadvokas, Konstantins Bogdanovs, Nikita Ipatov, Nikita Eliseev, Andrew I., Inga Fadina.

Not the Sunny Tan you were looking for?

  • Sunny Tan

    Hospitality Consultant @ Multinational Corporation / Experience Hotel General Manager / Strategic Planning / Hotel Openings
    Wp. Kuala Lumpur
  • Sunny Tan

    Penang, Malaysia
  • Sunny Tan

    Founder And Creative Director At Sunnysan Studio Production
    Georgetown
  • Sunny Tan

    Senior Advisor - Partner Management Apjc Budget Planner & Operation Lead
    Bayan Lepas

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.