Retail Team Leader
Current- Retail Team Leader
- Supporting the Manager in leading a team at Kings Cross Station, ensuring exceptional customer service through effective interpersonal skills, brand passion, and extensive product knowledge.
- Assisting and deputise for the Store Manager in day-to-day store operations, including scheduling, sales analysis, and commercial reporting.
- Leading the team of Retail Assistants by setting high standards for customer service, professional etiquette, and store presentation.
- Utilising in-depth product knowledge to enhance customer experience and drive sales.
- Conducting regular training sessions to keep the team updated on product information and customer service best practices.
May 2024 - Present
