Tanay Patel Email & Phone Number

Salford, Gb

Aberdeen, Scotland, United Kingdom

- Leading and managing a team of 15, making sure we deliver excellent customer service and achieve organisational goals. - Forecasting sales and looking after P&L. - Managing inventory with focus on reducing waste and improving cost control. - Managing financial transactions to ensure that all financial records are accurate. - Handling customer complaints and resolving issues in timely and professional manner.- Monitor food quality and service speed to ensure customer satisfaction. - Maintaining positive attitude, support and motivate fellow team members and training new hires. - Making sure maintenance and repair activities are carried out efficiently and effectively.

Aberdeen, Scotland, United Kingdom

- Handling customer complaints and resolving issues in timely and professional manner.- Monitor food quality and service speed to ensure customer satisfaction. - Maintaining positive attitude, support and motivate fellow team members and training new hires. - Making sure maintenance and repair activities are carried out efficiently and effectively.

Ahmedabad Area, India

- Managed the products range, achieving yearly sales in excess of £ 2, 00,000. - Lead a team of 5 including sales reps, accountant and other office staff.- Increased profitability by analysing market data, monitoring price trends. - Built and maintained long term customer relationship through effective account management.- Developed effective plan to achieve long-term business objectives.- Cut costs and maximize profits by looking after daily business operations including finance, inventory, timely delivery of products and services, sales and purchase.

Ahmedabad Area, India

- Increased company’s revenue by 15% via expanding company’s product portfolio from dyes and textile chemicals to plastic raw materials (polymers).- Prepared and delivered business reviews to the senior management regarding progress in line with company goals.- Responsible for maintaining existing sales channel and developing new sales pipeline.- Staying up-to-date with new products via attending industry events and exhibitions.

Ahmedabad Area, India

- Negotiated a deal with one of India’s largest fitness equipment supplier to be appointed as authorised dealer for Ahmedabad area.- Designing persuasive approaches and pitching to potential clients.- Identifying Client's need and suggesting appropriate products and services.- Participating in pricing the products, after sales service and annual maintenance contracts. - Responsible for developing and maintaining, existing and new sales channel. - Generating sales through cold calling and e-mails.

London, United Kingdom

- Being the first point of contact for the customers.- Maintaining positive attitude, support and motivate fellow team members and train new hires.- Responsible for handling cash.- Responsible for maintaining company standards in terms of customer service and food presentation and delivery.

London, United Kingdom

- Identifying student issues and needs.- Attending and participating in Staff Student Liaison Committee (SSLC) meetings.- Raising student issues at SSLC meetings.- Informally and formally consulting and reporting back to students.- Liaising with other student representatives, and Student's Union representatives on issues affecting students. - Campaigning effectively on relevant issues.- Taking up individual complaints with support, where necessary, from the Student's Union.- Providing a link between staff and students.- Ensuring the student perspective is considered in all decisions.- Motivating students by encouraging their involvement and action in the decision making process.- Being aware of and abide by University regulations and trends.- Promoting Equal Opportunities.

Mumbai, India

- Contact businesses or private individuals by telephone in order to solicit sales for services. - Explain services, prices and answer questions from customers.- Responsible for delivering excellent customer service. - Record names, addresses, purchases, and reactions of prospects contacted.- Adjust sales scripts to better target the needs and interests of specific individuals.- Maintain records of contacts, accounts, and orders.- Schedule appointments for sales representatives to meet with prospective customers.

Ba (Hons), Business Management

Activities and Societies: - Participated in several group projects. - I was elected as student representative.

Executive Business English, English