Stephen O'Hare Email & Phone Number

Derby, Gb

Nottingham, England, United Kingdom

As the Park Manager at Nottingham, I oversee all aspects of operations, ensuring a safe, fun, and engaging environment for our guests. Operational Management: Leading day-to-day operations to ensure smooth and efficient park functioning.Team Leadership: Recruiting, training, and developing a high-performing team dedicated to exceptional customer service.Guest Experience: Creating memorable experiences for our guests through innovative activities and top-notch… Show more As the Park Manager at Nottingham, I oversee all aspects of operations, ensuring a safe, fun, and engaging environment for our guests. Operational Management: Leading day-to-day operations to ensure smooth and efficient park functioning.Team Leadership: Recruiting, training, and developing a high-performing team dedicated to exceptional customer service.Guest Experience: Creating memorable experiences for our guests through innovative activities and top-notch service.Financial Oversight: Managing budgets, monitoring financial performance, and implementing strategies to achieve revenue targets.Safety and Compliance: Ensuring adherence to all safety regulations and maintaining high standards of cleanliness and safety within the park.Marketing and Promotions: Developing and executing marketing plans to drive park attendance and engagement.Data-Driven Decision Making: Utilizing data and analytics to inform strategic decisions and improve park performance.With a passion for leadership and a commitment to excellence, I strive to create a vibrant and thriving environment for both guests and staff. Show less

Business Change Manager specialising in Project Management, Transformation, and Change. Supporting parks through major refurbishment prior to the renovation, during, and post.Collaborating with architects and designers, contractors, and teams. Ensuring that the transformation aligns with the business's objectives, coaching and developing teams, addressing challenges, and ensuring a seamless transition. Whilst implementing effective business tools and conducting reviews to achieve… Show more Business Change Manager specialising in Project Management, Transformation, and Change. Supporting parks through major refurbishment prior to the renovation, during, and post.Collaborating with architects and designers, contractors, and teams. Ensuring that the transformation aligns with the business's objectives, coaching and developing teams, addressing challenges, and ensuring a seamless transition. Whilst implementing effective business tools and conducting reviews to achieve exceptional resultsDrive measurable results and deliver a successful transformation. Highlighting the improvements made to the business.Overall, demonstrating the positive impact of the transformation on the business's performance and bottom line. Show less

In this role I was the IT Lead and Dual Site Park Manager, I had the unique opportunity to lead parks in Derby, Manchester, and London, driving the national development of Food & Beverage and Operations while also spearheading IT initiatives. It was a dynamic and multifaceted role!

Derby, United Kingdom

Derby, United Kingdom

A 155 an hour based Trampoline Park. – 155 bed Trampoline Park with Bear Grylls Assault courses, Air Bag, Professional Trampolines, Dodgeball, Basketball, Free Running Course, Licensed Café, Huge foam pit and Inflatables. In my role I am responsible for the Sales & Marketing, Park Operations, Member Experience, payroll, Health & Safety, Social Media, Cleanliness, I am directly responsible for the Sales and Marketing, P&L performance and Park Operations. I manage 3 Duty Managers and 3… Show more A 155 an hour based Trampoline Park. – 155 bed Trampoline Park with Bear Grylls Assault courses, Air Bag, Professional Trampolines, Dodgeball, Basketball, Free Running Course, Licensed Café, Huge foam pit and Inflatables. In my role I am responsible for the Sales & Marketing, Park Operations, Member Experience, payroll, Health & Safety, Social Media, Cleanliness, I am directly responsible for the Sales and Marketing, P&L performance and Park Operations. I manage 3 Duty Managers and 3 Supervisors to delivery my responsibilities. I also support nationally with Food & Beverage and Park Operations. The headline revenue is £1m + p/a. Show less

Derby, Derby, United Kingdom

A 155 an hour based Trampoline Park. – 155 bed Trampoline Park with Bear Grylls Assault courses, Air Bag, Professional Trampolines, Dodgeball, Basketball, Free Running Course, Licensed Café. In my role I am responsible for the Daily Facility Operation, Member Experience, Health & Safety, Cleanliness, Sales targets. I am directly responsible for Food and Beverage, Café team, delivering on spend per head, introducing trial new products, Stock Management, Ordering, and Banking. I have been… Show more A 155 an hour based Trampoline Park. – 155 bed Trampoline Park with Bear Grylls Assault courses, Air Bag, Professional Trampolines, Dodgeball, Basketball, Free Running Course, Licensed Café. In my role I am responsible for the Daily Facility Operation, Member Experience, Health & Safety, Cleanliness, Sales targets. I am directly responsible for Food and Beverage, Café team, delivering on spend per head, introducing trial new products, Stock Management, Ordering, and Banking. I have been Involved in Managing court monitors, cleaners, reception, HR, Brand Standards and Mystery Customer Show less

Nottingham, United Kingdom

A 5000 member based facility - 7 indoor & 5 outdoor tennis courts, Indoor and Outdoor swimming pools and spa pools., 3 studios,, hot rooms, License club room. In my role I am responsible for the facility operation, Maintenance, Water facilities, Net promoter Score, Member Experience, Health & Safety, Brand Standards and Quality of Facilities. Managing directly and indirectly 4 teams, also influencing team members. During my time I have also managed the club through a full refurbishment.

Derby, United Kingdom

In my role I was responsible for everything in the hotel reporting directly to the Cluster General Manager. The hotel has 32 rooms with 14 team members. Turning over ½ £1 million a year. In this role I was measured on Net Promoter Score, Guest Measures, Health & Safety, Guest Promise Check, Finance assurance, Team Turnover, Team Engagement, Profit Growth, Like for like sales growth, Cost per rooms sold, Carbon Consumption, Occupancy and P&L Management.

Solihull

One of Virgin Active's flagship Life Centre. A 7000 member facility, 5000 square meters - 3 studios, 2x 25 meter swimming pools both indoor & outdoor with outdoor spa area, kids fun splash pool area & a 32 man spa pool indoors, sauna, steam & sanarium, outdoor loft sauna with plunge pool, multi room crèche, 6 room beauty facility & club lounge - 120 staff & +£3m turn over & +£1m EBITDA.

Solihull

One of Virgin Active's flagship Life Centre. A 7000 member facility, 5000 square meters - 3 studios, 2x 25 meter swimming pools both indoor & outdoor with outdoor spa area, kids fun splash pool area & a 32 man spa pool indoors, sauna, steam & sanarium, outdoor loft sauna with plunge pool, multi room crèche, 6 room beauty facility & club lounge - 120 staff & +£3m turn over & +£1m EBITDA

Wolverhampton, England

A 3800 member facility, 3000 square meters With a £500000 Newly referbished gym, indoor & outdoor swimming pools, 3 Studios with 80 classes a week, Multi room crèche, Active Academy for kids 8+ , Club Lounge with bar & beauty - 70 staff £2m turn over last year - Under new management we grew the club by over 500 members & increased profits by +£250,000.00

Derby, England

A 8000 member facility, with 4200 square meters - 3 studios 2 swimming pools with a kids splash fun pool area, a 32 man spa pool, multi room crèche & club room - 100 staff. £1.8m turn over

Rugby, England

A 3500 member facility, 3400 square meters - With a swimming pool, kids splash pool, 3 studios & Multi room crèche & meeting room - 50 staff £.8m turn over

Birmingham, United Kingdom

Duty Manager in a 3500 member facility - 7 indoor tennis courts, 5 outdoor - indoor & outdoor swimming pools, 3 studios, spa with hot rooms, multi purpose sports hall, Licenced Club Room with function rooms

Birmingham, United Kingdom

Lifeguard in a 3500 member facility - 7 indoor tennis courts, 5 outdoor - indoor & outdoor swimming pools, 3 studios, spa with hot rooms, multi purpose sports hall, Licenced Club Room with function rooms