Ben Tan

Ben Tan Email and Phone Number

Senior Product Marketing Manager, Global Marketing, Microsoft Surface @ Microsoft
Redmond, WA
Ben Tan's Location
Greater Seattle Area, United States, United States
Ben Tan's Contact Details

Ben Tan work email

Ben Tan personal email

About Ben Tan

Ben has worked for Microsoft since 2008 and during that time has become a seasoned integrated marketing and corporate communications professional with 15+ years of experience designing and delivering best-in-class B2B and B2C go-to-market strategies, campaigns, and programs across the full spectrum of the funnel. Ben is a highly versatile marketer with diverse skill sets rooted in deep experience with product marketing and PR for industry leading tech brands, including Microsoft Surface, Microsoft 365 and Microsoft Azure. Throughout his career at Microsoft, he is proud to have been part of GTM teams that have transformed Microsoft 365 and Microsoft Surface into mainline businesses and world-renowned brands. Ben is a creator at heart and thrives on driving business growth through strong alignment between customer needs and product value prop. He most enjoys mapping funnel strategies with customer journeys, and from there creating and optimizing programs, experiences and content that transform prospects into buyers. He cherishes those magical moments when customers truly engage into a story or marketing experience that leads them to think differently about Microsoft and its products. Ben also has proven track record of delivering complex projects by managing cross-functional teams, in both large and small budget environments. Originally from Australia and now based in Seattle working in the Surface global marketing team, Ben brings an international outlook to his work and the diverse audiences that Microsoft must serve. He is a proud LGBTIQ+ employee who is very driven by inclusion and diversity issues. Loves sci-fi and the promise of technology to make life better and the future brighter.

Ben Tan's Current Company Details
Microsoft

Microsoft

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Senior Product Marketing Manager, Global Marketing, Microsoft Surface
Redmond, WA
Website:
microsoft.com
Employees:
10
Company phone:
0124 415 8000
Ben Tan Work Experience Details
  • Microsoft
    Ww Commercial Digital Engagement & Web Lead - Global Gtm, Microsoft Surface
    Microsoft Sep 2021 - Present
    Redmond, Washington, Us
    Built digital nurture strategy and introduced new engagement initiatives that accelerated commercial prospects through the funnel into purchase consideration. • Marketing transformation: Established building blocks for end-to-end funnel strategy using customer insights and journey analysis. Result was cohesion of stand-alone tactics into unified and scalable marketing & sales funnel. • Acceleration of buyer consideration: Built and scaled global webinar program spanning 14 regions impacting more than 2,500 managed accounts in North America, Asia Pacific, and Australia/New Zealand. • Increased web performance KPIs: Grew new product page engagement rates +14.3%; increased sales referral rates +2pts to more than 18% over 12 months by re-architecting content strategy and introducing new frameworks for web storytelling and messaging.
  • Microsoft
    Senior Integrated Marketing Manager - Microsoft Surface, Us Market
    Microsoft Aug 2019 - Sep 2021
    Redmond, Washington, Us
    Implemented the first national marketing strategy for Surface. Amplified impact by connecting worldwide and local campaigns, programs, and cross-functional teams into a unified approach.• Account growth: Achieved 46% YoY growth in target account reach and 65% YoY growth in account engagement rates by securing paid media investments and expanding the customer journey with local nurture programs (webinars, immersion experiences, device strategy workshops).• Closed critical gap in mid-market demand generation: Successfully piloted an account-based marketing program that resulted in 832 leads and US$3M in pipeline opportunity. • Empowered sellers: Developed an immersive online 3D product showcase to continue demo’ing Surface devices to buyers during pandemic shutdowns globally.• Recipient of Microsoft US Hero Award for Marketing Impact, M&O Excellence Award for Surface in Education Marketing, and CMO Emerald City Award for D&I contribution.
  • Microsoft
    Senior Integrated Marketing Manager - Microsoft Australia
    Microsoft Oct 2014 - Jul 2019
    Redmond, Washington, Us
    Spearheaded marcomm strategy and programs for Microsoft 365 and Surface spanning consumer and commercial segments, leveraging full marketing mix.• Breakthrough account engagement: Engaged over 2,000 commercial accounts and influenced $5M in pipeline for the Microsoft 365 business through a programmatic, customer journey aligned event strategy, consisting of thought leadership events, webinars and product discovery days.• Subscriber growth: Accelerated Australian Office 365 consumer business to 1M+ subscribers through ‘Project Yoda’ – a transformation strategy that re-aligned GTM based on refined audience targeting, needs analysis and recalibrated customer journeys. • Consumer desire for Surface: Increased purchase intent for Surface by +5pts in partnership with the worldwide team through coordination of $12M in global advertising investment.
  • Microsoft
    Corporate Communications & Pr Manager
    Microsoft Jan 2008 - Sep 2014
    Redmond, Washington, Us
    Grew share of voice and continuous YoY increases in positive media sentiment through end-to-end PR and strategic communications. Recipient of 2014 Gold Club Circle of Excellence Award.• Attention grabbing product launch: Achieved cut through tier one media coverage for the launch of Microsoft Azure with a highly nuanced strategy that emphasised Microsoft as a healthy competitor to AWS. Drove ‘exclusives’ strategy by seeding unique story angles with different outlets and providing select access to executives.• Increased brand recognition: Generated +5pt increase for Windows and Office among consumer audiences through ‘Marry Me Microsoft’, a campaign that engaged consumer audiences with a creative concept using Microsoft products to arrange a wedding. Recipient of the 2011 Microsoft Asia PR Award for Best Consumer Campaign.• Executive profiling: Grew profile of country GM, Pip Marlow, as a leading voice in business through creation of a thought leadership platform. • Corporate citizenship: Grew Microsoft’s CSR reputation through ‘ThinkUKnow’, a youth-focused online safety initiative. Partnered with 200 community centers to implement a grass-roots PR campaign that resulted in widespread local media coverage.
  • Cbs Interactive
    Pr & Marketing Manager
    Cbs Interactive Jan 2007 - Dec 2008
    San Francisco, Ca, Us
    Directed PR and media relations for CBS’s tech review websites CNET and ZDNet. Built relationships with key media outlets and drove positive editorial coverage and regular commentator appearances in tier 1 national TV programs.
  • Ogilvy Pr Australia
    Senior Account Manager
    Ogilvy Pr Australia Jan 2004 - Dec 2006
    Millers Point, Nsw, Au
    Managed PR for Microsoft Australia’s CSR programs. Secured reputation-enhancing media coverage in national and community media outlets. Provided executive comms support for the country managing director.
  • Parker & Partners
    Senior Consultant
    Parker & Partners Jan 2003 - Dec 2004
    Au
    Counsel and hands-on execution of government relations and public affairs campaigns, primarily targeted towards achieving regulatory reform outcomes.

Ben Tan Skills

Integrated Marketing Marketing Communications Public Relations Digital Marketing Issues Management Social Media Corporate Communications Corporate Social Responsibility Strategic Partnerships Strategy Internal Communications Strategic Communications Media Relations Digital Strategy Digital Media Marketing Management Service Delivery Bpo Call Center It Service Management Outsourcing Vendor Management Call Centers Contact Centers Project Management Process Improvement Sla Business Process Improvement Team Management Itil Cloud Computing Business Analysis

Ben Tan Education Details

  • University Of Adelaide
    University Of Adelaide
    Bacherlor Of Commerce / Bachelor Of Law
  • University Of Canberra
    University Of Canberra
    Marketing Communications

Frequently Asked Questions about Ben Tan

What company does Ben Tan work for?

Ben Tan works for Microsoft

What is Ben Tan's role at the current company?

Ben Tan's current role is Senior Product Marketing Manager, Global Marketing, Microsoft Surface.

What is Ben Tan's email address?

Ben Tan's email address is az****@****ail.com

What schools did Ben Tan attend?

Ben Tan attended University Of Adelaide, University Of Canberra.

What are some of Ben Tan's interests?

Ben Tan has interest in Disaster And Humanitarian Relief.

What skills is Ben Tan known for?

Ben Tan has skills like Integrated Marketing, Marketing Communications, Public Relations, Digital Marketing, Issues Management, Social Media, Corporate Communications, Corporate Social Responsibility, Strategic Partnerships, Strategy, Internal Communications, Strategic Communications.

Who are Ben Tan's colleagues?

Ben Tan's colleagues are Md Meraj Alam, Sandeep Kumar, Josephine Hinton, Kiran Khatkar, Hiko Jandee, Camelia Grannum, J Sawyer.

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