Tanesha Fellows Email & Phone Number

Berkeley, California, United States

• Achieve technical and operational efficiency through end-to-end coordination of IT and Telecom infrastructure projects
• Manage schedules for engineers, field technicians, help desk technicians, and cabling technicians through software applications ConnectWise, Outlook, and Excel
• Set deadlines, submit client deliverables, assign responsibilities, and track progress
• Monitor performance of project delivery based on day-to-day project management activities
• Ensure compliance with estimated project budgets and timelines consistent with company initiatives
• Manage issues throughout the project life cycle and initiate solutions to reduce project costs

Berkeley, CA

• Scheduled IT appointments and dispatched technicians to ensure that all call requests were answered
• Monitored open service ticket activity to ensure proper technician assignments and the timely completion of the service requests; Scheduled field technicians for onsite jobs
• Created open service tickets and completed quality control of tickets emailed into the software system
• Assigned tickets to help desk technicians for an even distribution of the work and to ensure urgency levels were clear
• Responded to emergency service requests, expedited, and handled in a timely fashion, and provided customers with information on efforts to provide technical help

Oakland, California, United States

• Managed, supervised, organized, evaluated, and monitored all office and business operations
• Handled medical billing, payroll, and invoices; Screened telephone calls and emails
• Proofreading and processing of UVISA, Extreme Hardship, and Political Asylum letters
• Assisted Spanish speakers with Victim of Crime applications and interpretation

Oakland, California, United States

• Managed all business and office operations including payroll; Scheduled and dispatched technicians
• Screened and directed phone calls and distributed correspondence throughout the office
• Processed invoices, estimates, tracked payments, and handled bookkeeping
• Applied for business licenses and permits; Managed Angie’s list accounts and online advertising

San Francisco Bay Area

• Guided clients in proper makeup application techniques through make-up artistry
• Taught makeup lessons to customers while demonstrating a high level of creative and technical expertise; Advised clients how to use tools and create different looks
• Set-up in-store events and shows with visual merchandising to stand out against competitors
• Handled details in register opening, closing, and balancing daily to tally retail sales and income
• Delivered inspirational, authentic, and personalized customer service to every client
• Maintained client books and sales tracking information

Pleasanton, California, United States

• Guided clients in proper makeup application techniques
• Taught makeup lessons to customers while demonstrating a high level of creative and technical expertise; Advised clients how to use tools and create different looks
• Set-up in-store events and shows with visual merchandising to stand out against competitors
• Handled details in register opening, closing, and balancing daily to tally retail sales and income
• Delivered inspirational, authentic, and personalized customer service to every client
• Maintained client books and sales tracking information

Twin Falls, Idaho, United States

• Provided administrative support to attorneys and paralegals; Handled court and post office runs
• Screened telephone calls and emails; Filed records, created invoices, and handled bookkeeping
• Prepared legal documents and letters through dictation and audio transcriptions
• Maintained and organized attorneys’ schedules and court hearings
• Performed DNA tests on clients and sent out specimens as requested
• Interpreted dialogue and discussions for Spanish-speaking clients

Los Angeles, California, United States

• Executed administrative needs for the office manager and RA; Answered phone calls and emails
• Maintained spreadsheets, files, and issued new work orders to the RA
• Communicated directly with finance companies to give updates and new information about clients
• Created and filed police reports with corresponding police departments
• Scheduled appointments, created invoices, and prepared documentation

Bachelor Of Arts - Ba, Liberal Arts And Sciences/Liberal Studies

Associate Of Arts (A.A.), Psychology, Liberal Arts

Cosmetology License, Cosmetology And Salon Management