Tania Sue Email & Phone Number

New Zealand

Currently a People Lead (PL) with over 30 direct reports across Software Factory. Formerly supporting as a PL with Data Platform & AI. Providing recruitment and resource support across squads and services. Excellent understanding of the employee life cycle, which is reflected through outstanding feedback, performance reviews and Star survey results.

Wellington & Wairarapa, New Zealand

Provide Leadership to 22 direct reports across 5 business groups. Ability to engage with key stakeholders to ensure a seamless service to Senior Managers. Facilitator, coach and mentor to team to achieve outstanding performance, positive morale and an excellent work culture.

Wellington & Wairarapa, New Zealand

Responsible for the management of the Business Support team across NZ, which extended to HR Advisor, Project Management, Change Champion and analysis of the state of health of IBM NZ. Implemented continuous improvement to the business to promote engagement, efficiency and confidence. As a People Manager this included ER, performance management, change management and employee welfare.

Wellington

Managed project engagement staffing with a focus on balancing organisation profit and long-term client opportunity. This position develops and manages the tactical and strategic resource plan and skill management process for the Global Business Services while balancing profit and utilisation objectives.I assist Delivery Executives and Project Managers with assigning practitioners/resources who have the appropriate capabilities and required skills to be an effective contributor to a specific client/customer project. I am responsible for the overall effectiveness of the area’s service deployment process including effective use of contractors and global delivery resources.

Provide Technical Support in a part time capacity (9 am to 1 pm) which included programming and setup of terminals for new businesses. Problem solve and fix terminal faults. Provide assistance to Field Service Representatives with trouble shooting. In addition to technical support we were set sales lead targets, which I consistently achieved and exceeded.

As a co Director of a very busy and profitable café and catering business I was involved in marketing, recruitment, contract negotiations, generalist HR and financial and budgetary management.In addition I was required to train, develop and mentor our staff and was involved with the annual recruitment of our casual part time students on campus. Having the ability to recruit and retain excellent staff attributed to low attrition and the most competent and star quality team which I credit to our growing business.

As a Senior Employee Relations Specialist. This role provided support and advice to the nationwide staff and management of AMP on staff benefits, i.e. staff loans, corporate wardrobe and Medical Benefits Fund. It also encompassed the responsibilities for staff transfers both domestically and internationally and provided information assistance to expatriate staff to orientate them to their new surroundings. My role also extended to assisting the Workforce Planning Division.

I was responsible for commercial and rural loan applications. This also involved management of a team of four staff, including performance management, workflow management and provision of on the job training. The responsibilities within the team I managed were mortgage defaulters, matured loans, and interest reviews for AMP client’s nationwide.