Change Management Intern
• Actively collaborated with key stakeholders from multiple work streams to identify resources and align project requirements, driving the development and support of a global ERP integration.• Conducted risk assessments in collaboration with stakeholders to analyze potential scenarios and their impacts on business continuity, ensuring robust risk management strategies.• Supported the definition of SMART KPIs to measure ERP user adoption and enhance operational efficiency, streamlining information flow to optimize project outcomes.• Performed trend analysis and applied data analytics to indetify inefficiencies in existing processes, designing targeted improvements to enhance user adoption and engagement.• Created and managed digital content to regularly update stakeholders on project progress, ensuring clear communication and alignment throughout the project lifecycle