Tanisha Ticse
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Tanisha Ticse Email & Phone Number

Resource Manager at Simplus at Simplus
Location: Las Vegas, Nevada, United States 13 work roles 3 schools
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Current company
Role
Resource Manager at Simplus
Location
Las Vegas, Nevada, United States
Company size

Who is Tanisha Ticse? Overview

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Quick answer

Tanisha Ticse is listed as Resource Manager at Simplus at Simplus, a company with 567 employees, based in Las Vegas, Nevada, United States. AeroLeads shows a matched LinkedIn profile for Tanisha Ticse.

Tanisha Ticse previously worked as Resource Manager at Simplus and Delivery Manager at Simplus. Tanisha Ticse holds Bachelor Of Science (Bs), Information Technology from Saint Louis University (Ph).

Company email context

Email format at Simplus

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Simplus

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Profile bio

About Tanisha Ticse

Tanisha Ticse is a Resource Manager at Simplus at Simplus. They is proficient in English and Filipino.

Current workplace

Tanisha Ticse's current company

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Simplus
Simplus
Resource Manager at Simplus
salt lake city, utah, united states
Website
Employees
567
AeroLeads page
13 roles

Tanisha Ticse work experience

A career timeline built from the work history available for this profile.

Resource Manager

Current

Las Vegas Metropolitan Area

Manages resource allocation across the Salesforce practice for North America. Evaluates skillset and requirements needed to staff for upcoming projects. Coordinates between Directors, Delivery Managers and Project Managers all onshore needs and requirements to ensure project success. Reviews and analyzes resource utilization and suggests solutions to meet.

Jun 2022 - Present

Delivery Manager

Makati, National Capital Region, Philippines

Manages individuals under the Philippine Delivery Center (PDC) to ensure that they meet their individual KPIs and the team's KPI, quarterly and annual goal, correct opportunities are provided for their own development and growth to help them reach their chosen career path.

Apr 2021 - Jun 2022

Resource Manager

Makati, National Capital Region, Philippines

Manages resource allocation across the Philippine Delivery Center. Evaluates skillset and requirements needed to staff for upcoming projects. Coordinates between Directors, Delivery Managers and Project Managers all offshore needs and requirements to ensure project success. Reviews and analyzes resource utilization and suggests solutions to meet demands.

Sep 2019 - Jun 2022

Senior Delivery Manager

Makati, National Capital Region, Philippines

Coordinates with cross –functional teams on bringing up quality and process issues and work with them to come up with recommended changes or improvement plans. Coordinates with the customers and delivery teams to negotiate for delivery dates if initial target cannot be met. Monitors high severity customer tickets and help drive them to closure by working.

Feb 2018 - Sep 2019

Service Transition Manager

Quezon City, National Capital Region, Philippines

New and Changed Services Manager for Global WMS Team. Responsible for ensuring all criteria and qualifications for start up and upgrade related sites are met prior to transition to the production phase. Responsible for ensuring checklists are up to date with the correct and latest requirements to ensure quality of sites to be handed over. Responsible for.

May 2017 - Feb 2018

Application Management Service Delivery Consultant

Quezon City, National Capital Region, Philippines

Currently working as a Level 2 Incident Management Specialist for Global Warehouse Management System. Work includes incident handling, customer management, application troubleshooting and maintenance via Unix and sql database update within strict SLA, 1 hour for critical, 2 hours for major and 24 hours for minor. Applications supported: RTCIS and JDA PrIME.

Apr 2017 - Feb 2018

Customer Service Manager And Technical Escalation Manager

Quezon City, National Capital Region, Philippines

Customer Service Manager for Global WMS Team. Role includes escalation point for related service incidents and highly escalated incidents. Decision handling for technical and hierarchical escalations that are under 1 hour critical SLA. Coordinates and provides timely updates to different resources through communication e-mails, technical and rapid response.

Apr 2016 - Feb 2018

Nala Shift Lead

Quezon City, National Capital Region, Philippines

NALA Shift Lead for Global WMS Team. Role includes managing resources and ensuring work is distributed with equity among them, ensures proper distribution of weekly ticket assignments are assigned and updated. Responsible for scheduling shift schedules of resources under NALA shift. Also responsible for cascading different reminders, and assigned tasks are.

Apr 2016 - Feb 2018

Supplier Manager

Quezon City, National Capital Region, Philippines

Supplier Manager for Global WMS Team. Role includes customer management with different suppliers related to Global WMS team, weekly calls between suppliers and customers, OLAs between Global WMS and other teams. Assists in development and review of SLAs, contracts and agreements between internal and external suppliers. Ensures that contracts and agreements.

Nov 2015 - Apr 2017

Application Management Service Delivery Consultant

Quezon City, National Capital Region, Philippines

Currently working as a Level 2 Incident Management Specialist for Global WMS. Work includes incident handling, customer management, application troubleshooting and maintenance via Unix and sql database update.

Apr 2015 - Apr 2017

Freelance Application Developer

Baguio City

Aug 2013 - Jan 2016

Human Resources Recruiter

Synerg Outsourcing Inc.
Jul 2014 - Mar 2015

System Analyst

Synerg Outsourcing Inc.

Baguio City

Zurmo CRM Customization, Business Analysis, Customer Management, Web Development

Oct 2013 - Mar 2015
Team & coworkers

Colleagues at Simplus

Other employees you can reach at simplus.com. View company contacts for 567 employees →

3 education records

Tanisha Ticse education

Bachelor Of Science (Bs), Information Technology

Saint Louis University (Ph)

Education record

Saint Louis University Laboratory High School

Activities and Societies: Member of Junior Band

FAQ

Frequently asked questions about Tanisha Ticse

Quick answers generated from the profile data available on this page.

What company does Tanisha Ticse work for?

Tanisha Ticse works for Simplus.

What is Tanisha Ticse's role at Simplus?

Tanisha Ticse is listed as Resource Manager at Simplus at Simplus.

Where is Tanisha Ticse based?

Tanisha Ticse is based in Las Vegas, Nevada, United States while working with Simplus.

What companies has Tanisha Ticse worked for?

Tanisha Ticse has worked for Simplus, Opentext, Dxc Technology, Hewlett Packard Enterprise, and Chalk Dust.

Who are Tanisha Ticse's colleagues at Simplus?

Tanisha Ticse's colleagues at Simplus include Ari Adler, Michael Victor Reyna, Tyrell Bryant, Daniel Navarette, and Matthew Adrian Medina.

How can I contact Tanisha Ticse?

You can use AeroLeads to view verified contact signals for Tanisha Ticse at Simplus, including work email, phone, and LinkedIn data when available.

What schools did Tanisha Ticse attend?

Tanisha Ticse holds Bachelor Of Science (Bs), Information Technology from Saint Louis University (Ph).

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