Ian Carson Email & Phone Number

Melbourne, Victoria, Australia

Delivery Director for the Simplus Salesforce Australia & New Zealand (ANZ) practise

Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

Melbourne, Australia

Project Manager focused on Salesforce.com engagements with clients across industries.Delivery lead responsibilities for engagements within the Melbourne practise.Successful project delivery across full Salesforce.com cloud base (Sales, Service, Communities, Marketing (ExactTarget, Pardot)).Experience of multiple industries, including: Finance, Insurance, Gaming, Automotive, Retail, Education, Construction.

London, United Kingdom

Successfully delivered a number of Salesforce based projects in the role of Project Manager.

London, United Kingdom

London, United Kingdom

London, United Kingdom

CRM Consulting Senior Manager responsible for generating pipeline, managing opportunities and consulting delivery to customers primarily in the life sciences industry. Member of the CRM consulting leadership teams for both life sciences and salesforce.Cross-industry experience in both private and public sector organisations.

PMI PMP certified Senior Project Manager.Key responsibility is for the delivery of Oracle projects to a cross-industry customer base. Key focus is on Siebel CRM implementations, though am involved with consulting delivery across the Oracle product suite.Also have account management responsibility, providing a single point of contact for named customers into the Oracle Western Europe consulting division. Provide efficient networking for customers into the wider Oracle community.

Delivery Manager within the CRM sector of Oracle UK consulting. Responsible for line management of approx 20 consultants. Account manager for a number of UK blue chip companies, particularly within the pharmaceutical industry. Provide delivery expertise across the full Oracle product suite, with particular expertise in Siebel CRM. Work closely with senior business stakeholders and Oracle's partners, to enable effective project delivery from Oracle Consulting.

Principal Consultant in the CRM division providing project manager capabilities to Oracle system implementations (focusing on the Siebel CRM product suite).

Delivered a broad range of CRM change programmes.Key Achievements:1) Project lead for the UK Medical group CRM implementation - technology based on Siebel 7.8, Oracle and Business Objects. Aim: to integrate information sharing with other sales and marketing departments. Managed complete project life-cycle from vendor selection to post-go live benefits realisation. The project required leadership of a cross functional team and an off-shore development model.2) Selected as European co-ordinator for new, global project methodology implementation. Role involved liaison with all European CIOs.3) Project Manager for the UK Trade Marketing Contracts Management System. Project consolidated and automated existing disparate systems and ensured SOx compliance. Solution based on vendor’s web-based application, providing interfaces to SAP and Siebel.Key Skills:1) Project management.2) Computer Systems Validation.3) Over six years experience of delivering Siebel implementations.

Senior consultant specialising in CRM within the pharmaceutical industry. Gained exposure of global projects and working in a variety of companies and countries.Key Achievements:1) European lead consultant for a global Siebel implementation for a large biotech organisation. Project scope was 10 countries in Europe and the US, with a multi-million dollar budget. Role involved leading the application design team.2) Lead consultant for the strategic development of a sales and marketing vision for a large Biotech organisation. Provided management of the analysis effort, including leading business requirements gathering workshops in various European countries.Key Skills:1) Delivery to exacting timelines.2) Influencing and networking skills with senior members of organisations.3) Worked with a wide variety of clients, particularly in the pharmaceutical industry.

Joined on the highly rated IS graduate scheme, which enabled me to experience a number of IT roles across the various business functions (including Commercial, Group and Manufacturing) before progressing into an IT Project Manager role.Key achievements:1) IT Project Manager for the successful implementation of a strategic retail system for sales users in UK Sales and Marketing division.2) Systems Developer on an ERP systems implementation for the manufacturing division. Gained experience of validated system implementation.3) Graduated with an MSc in Information Management (company sponsored).Key Skills:1) Developed strong project planning skills.2) Developed academic knowledge of IS Management skill set.

Msc, Information Management

Msc, Geographical Information Systems (Gis)

Bsc, Geography