Lun Yi Tan Email & Phone Number

- Lead a team to develop and execute data-driven growth strategies to drive GMV growth. Strategies include optimisation of conversion, frequency, basket size, inventory & competitor analysis.- Leverage analytics to monitor P&L performance, enabling proactive adjustments to ensure sustainable growth.- Spearhead a redesign of the subscription program, incorporating customer feedback and market trends to enhance value propositions and improve user retention.

Singapore

- Led a team to develop and executed data-driven growth strategies to drive GMV growth- Monitored supply & demand fluctuations closely and take necessary actions to maximise GMV and profit- Developed and executed A/B testing methodologies to optimize pricing models, resulting increase in conversion rates and in average transaction value.- Analysed customer behavior patterns and identifiy opportunities to optimize user journey (e.g. product request)- Developed automated dashboards using Tableau to monitor key growth metrics and provide real-time insights- Conducted competitive research to identify pricing gaps and opportunities- Mentored junior analysts, fostering their growth and improving the efficiency of the analytics team

Singapore

- Collaborated with the senior management team to design and maintain key performance indicators - Leveraged mobile app analytics and shared data-driven insights with the product/engineering team for product improvement- Identifed and recommended process improvements that increase the productivity of the operation teams- Implemented data governance framework and feedback data quality issues to business teams

- Managed data operations including data acquisition, integration, analysis to support outreach operations- Collaborated with the strategy team to develop strategic priorities for the organisation- Communicated with business users on a non-technical level to translate their business needs into meaningful reports and dashboards- Identifed areas of improvement through survey data collected via outreach- Employed machine learning models (i.e. topic modelling) to analyse text data in survey data

Singapore

- Collected, benchmarked and analysed quality indicators for clinical departments- Developed cluster-wide level dashboards- Identified insights/areas of improvements through data and proposed action plans for stakeholders- Provided analytical support for antimicrobial stewardship research studies- Assisted with predictive analytics projects (e.g. auditing antimicrobial usage). Rendered significant help in a research paper published at the joint collaboration between Singapore General Hospital and DXC Technology.- Facilitated quality improvement projects to improve business efficiency- Presented quality improvement projects in international forums (i.e. International Forum on Quality and Safety in Healthcare)

Master Of Technology - Mtech, Enterprise Business Analytics

Focused Tracks: a. Big Data Processing: Developed big data solution which utilise real-time information from Land Transport Authority.

Bachelor'S Degree, Biology/Biological Sciences, General

Molecular Biotechnology