• Business Analyst with 3+ years of experience in the banking and healthcare sectors, demonstrating expertise in requirements gathering, data analysis, and process improvement.• Skilled in conducting comprehensive data analysis using SQL, Excel, and Tableau, resulting in data-driven insights that improved decision-making processes and operational efficiency.• Proficient in creating detailed business documentation, including BRDs, FRDs, SRS, and Use Cases, ensuring clear communication between stakeholders and development teams.• Experienced in Agile/Scrum methodologies, facilitating sprint planning, daily stand-ups, and retrospectives to enhance team collaboration and project delivery.• Adept at utilizing project management tools such as Jira, MS Project, and Trello to track progress, manage resources, and ensure timely project completion.• Expertise in creating interactive dashboards and reports using Tableau and Power BI, effectively communicating complex data to both technical and non-technical audiences.• Demonstrated ability to conduct thorough requirements gathering through stakeholder interviews, focus groups, and JAD sessions, translating business needs into actionable technical requirements.• Proven skills in quality assurance, including creating test plans, conducting UAT, and working closely with development teams to resolve issues and ensure high-quality deliverables.