Tanmay Tandon Email & Phone Number

Bengaluru, Karnataka, India

Hyderabad, Telangana

Responsibilities:· Provide support to worldwide customer via chat, call and email in solving their issues related to AWS services meeting their expectations along with highest level of customer satisfaction.· This troubleshooting includes analyzing, fixing issues related to Linux performance issues, networking issues application issues combined with various AWS services like EC2 Linux, LightSail, EBS, EFS, SSM, VM I/E etc.· Handling Escalations and High priority cases for fast resolution where multiple teams need to be involved.· Helping customer in designing/migrating fault tolerant, scalable infrastructure on cloud.· Working closely with Technical Account Managers for customer solutions for collecting customer feedbacks about the products and feature request working / following with service teams.· Helping customers with and best practices to meet the goal of AWS well Architecture framework.· Mentoring the team members for handling complex cases in order to demonstrate deep-dive and deliver results.

Hyderabad Area, India

LinuxInstallation of operating systems such as Linux Flavors such as Redhat enterprise Linux, SuSE,centos. Maintaining Security patches and health checks on server. Troubleshooting booting issue due to lilo.conf file in SuSE.Monitoring Linux servers such as Disk space utilization, CPU utilization, Memory utilizationConfiguring the IP address for Ethernet interfaces.Performed root password recovery in SMS mode.Performed storage migration in SuSE 11.4Performed patching on linux server.Performed upgrade of server redhat 6.9 to redhat 7.2.Creating partitions and file system, using fdisk and lvmConfiguring Logical volume manager (Lvm) and creating partitions using Lvm.Mapping disk to client linux server from OVM.Assigning Required Kernel Parameters as per the os level and application levelPerforming os level trouble shooting such as kernel panic error issues, fsck. Configuring servers such Nfs, ftp, samba, sendmail and apache.Configuring NFS server and mounted the file systems at clients through Auto mount.Basic knowledge on linux cluster and its troubleshooting. Responsible for adding, creating new users, groups and set-up home directories and appropriate access restrictions to software and directories & files using access modes.Configuring and Granting sudo Access for users, groups Configuring the hard link and soft link for the files. Routing addition, modification, deletion on Linux serversCo-coordinating and working with vendor for Hardware/software issues Configuring and Maintaining the Disk Quotas and ACLs (Access Control Lists) for users.AIX:Creating new logical volumes, creating file systems, working with file system changes such as changing mount point, changing file system size (grow or shrink). Excellent trouble shooting skills on Logical volume manager, good hands on LVM high level commands.Migration of Logical volumes across PVs in same VG, Copy LVs between VGs.

My responsibility was in crane manufacturing of electrical projects. we mainly check out the technical specification and design crane electrical parts as per customers requirement and deal with vendors of the product accordingly.

Graduation, Electrical & Electronics

Activities and Societies: TechFestI was the student of Electrical and Electronic Engineering.

Ssc, 12Th

Hsc, 10Th

Higher Secondary Schooling, Senior Secondary