Tanner D. Email & Phone Number

Portland, Oregon, United States

Portland, Oregon Area

• Ranked Top 10 for the past 3 years in promoter scores for my customer service.
• Provided training for presales in all three company regions - Americas, European, and Asia Pacific.
• Continually train colleagues in systems, such as: Zendesk, HubSpot, Confluence, Salesforce, and other custom CRM built systems.
• Assisted in rolling out a new device based pricing model to distributor sales and management teams.

Portland, Oregon Area

• Distributing resourceful and engaging solutions throughout the entire sales cycle.
• Reporting feature feedback and requests from customers to the product teams.
• Utilizing and training PaperCut employees in internal software CRM platforms such as Salesforce, HubSpot, and Zendesk, to enhance customer engagement.
• Demonstrating the benefits of the PaperCut software application from enterprise wide deployments to small business organizations enhancing their print management experience.

Portland, Oregon Area

• Increased sales revenues by 15% by identifying and qualifying potential client leads in need of website design and brand development projects.
• Managed client relations through regular meetings to deliver project updates and receive feedback for product adjustments.
• Discovered the most effective strategy for investing marketing dollars through direct market research and identifying niche industries in need of services offered by Brightbox.

Vancouver, WA

• Improved overall school conduct and encouraged individual and group participation through STEM learning.
• Provided support, referrals, and advocacy for learning impaired students who needed additional help.
• Achieved highest ratings possible in evaluation for: dedication to supporting all students, being flexible, accommodating in scheduling and every other area rated.

Vancouver, WA

• Created a working budget, accurate cost reports, concise shooting schedules, and various production reports.
• Oversaw the joint planning, negotiations, and implementation for productions.
• Utilized support networks and social media applications to find individuals with various talents.

College Place, WA

• Filed and processed applications for outgoing Student Missions office.
• Interviewed and recruited students who were interested in serving abroad.
• Provided support in setting up large events and meetings. This included food setup, program coordination, visual cohesiveness, and organization of program layout.

Sisters, Oregon

• Directed camp activity operations through managing and supporting camp staff.
• Strategically managed camp evening programs that involved camp play productions and music performance set up details.
• Actively met with each staff member of my team once a week for constructive feedback and also learning how I could provide any tools to support them and their specific activity to run smoother for an even better camp.