Tanner Bailey Email & Phone Number

Charleston, South Carolina, United States

• Led Citibot’s social media strategy, driving a 100% increase in LinkedIn followers in 2023 and significantly boosting brand visibility and engagement across platforms.• Played a pivotal role in executing monthly webinars, which attracted a 30% increase in client engagement and generated valuable leads for the sales pipeline.• Streamlined the onboarding and support of over 80 local governments nationwide, launching chatbots that contributed to improved resident communication and service efficiency.• Developed and implemented targeted awareness campaigns for new clients, driving a 20% increase in client retention.• Created unique, city-specific chatbot brands, resulting in increased chatbot engagement.• Authored 4 compelling case studies that not only highlighted client success stories but also served as a strategic tool for lead generation, boosting Citibot's industry credibility.• Revamped sales enablement materials, improving content quality and accessibility, which led to a 50% increase in demo success rates and greater sales team efficiency.• Directed email marketing campaigns that achieved a 25% increase in open rates and 18% higher click-through rates, while managing and optimizing the company’s website to improve user experience and lead generation.• Worked closely with the CEO and CRO on shaping marketing strategies, directly influencing Citibot’s growth trajectory.• Conceived and launched the first-ever Citibot Awards, elevating platform awareness and client engagement through recognition and industry prestige.• Attended 4 high-profile conferences in 2024, successfully capturing potential leads and expanding Citibot’s network in the local government tech space.

Charleston, South Carolina, United States

Charleston, South Carolina, United States

• Social media marketing — branding campaign and strategy• Curated, created and published content on Citibot's profiles• Customer onboarding and support• Worked on more than a dozen client accounts• Helped launch 6 new customers• Awareness campaigns: Created content for clients to share via their channels to promote their Citibot services• Copywriting: Created press releases and PSA's for municipalities across the country• Graphic design (Digital and print assets)• Social media graphics and stories• Flyers, posters, infographics, postcards, business cards• COVID-19 campaign for Brownsville, TX• Squarespace website management and updates• Updated event calendar every month• Built new pages to showcase client case studies and testimonials• Worked directly with Director of Marketing & Communications on day-to-day needs• Email Marketing (ActiveCampaign)

• Spearheaded social media campaigns, resulting in a 90% increase in LinkedIn followers and a 150% growth on Instagram within six months, significantly expanding brand reach.• Created and curated over 100 visually appealing graphics using Photoshop and Canva, increasing post engagement by 40% across all platforms.• Managed MailChimp email campaigns, including a monthly newsletter with a consistent 30% open rate and a 12% click-through rate.• Boosted email campaign performance through A/B testing, segmentation, and automation, leading to a 20% increase in user engagement and a 10% rise in conversions.• Designed professional sales and marketing materials using Adobe InDesign, supporting a more consistent brand presence.• Worked closely with the company’s founder to develop strategies that contributed to a 10% year-over-year increase in classroom participation.• Collaborated with teachers across the world, including launching the second global classroom in Ghana.

Charleston, South Carolina, United States

• Effectively delivered meals to students in COVID-19 quarantine.• Distributed large quantities of meals in short time constraints. • Worked effectively in a team and delegated work to others to meet time requirements and goals.

North Charleston, South Carolina, United States

• Worked effectively in a fast-paced environment.• Contributed to the successful operations of a wide range of venues.

Boston, Massachusetts, United States

• Pitched editorial opportunities to senior management at B2B companies.• Attended frequent company meetings via Zoom to discuss partnerships.• Discussed possible presentation technique modifications with the public relations manager.

Summerville, South Carolina, United States

Summerville, South Carolina, United States

• Contributed to maintaining standards of properly racking and transporting aluminum. • Assisted with record-keeping and proper labeling of materials. • Trained employees in the basic standards expected when racking aluminum.

8102 Tezel Rd, San Antonio, Tx 78250

Master'S Degree, Communication, General, 3.9 Cumulative Gpa

Bachelor Of Arts - Ba, Communication, 3.2 Cumulative Gpa

Activities and Societies: Martin Scholars Class of 2022, College of Charleston Honor Board 2021-2022, Member of the National Society.

Education record