Tanuj Pathak Email & Phone Number

• Led Domestic & Global Customer Care functional lane ensuring on time delivery of projects.• Resource allocation, Budget estimation and finalization of functional schedule.• Input to Product profile based on customer voice during project conception.• Risk Management for Pre-launch product shipments to mitigate field issues.• Planning and implementation of service strategy and channel readiness to improve customer satisfaction.• Performed market and competition analysis to finalize the warranty terms for new products.• Implemented Change management strategy to minimize Customer inconvenience.

Pune, Maharashtra, India

Technical value package introduction & Service channel management

3d CFD Simulation

Bengaluru, Karnataka, India

• Collection, Analysis and Interpretation of data to draw useful conclusion.• Market segmentation and Targeting.

Pune, Maharashtra, India

India

• Creation of technical and detailed design drawings.• Making time and expense estimates on a project basis.• Development of procedures and standards for design team.