My role is to manage the Contingent Labour Framework ($350 million annual spend) for the entire Department.My primary duties are:• Manage Contingent Workforce Program to deliver contingent workforce solutions that meet business needs and timeframes in line with legislative, policy, regulatory, organisational and customer service delivery requirements.• Responsible for contingent workforce management operations, supporting both hiring managers and contractors.• Act as a trusted advisor with all internal business partners and key stakeholders, to ensure that our contingent workforce solutions meets business needs.• Implementation of strategic and tactical procurement strategies/plans.• Align consistent contingent workforce practices across the company and drive opportunities for continuous improvement, education and risk mitigation initiatives.• Promote organisational understanding of Contingent Solutions and help teams develop contingent sourcing strategies.• Manage 3 vendors contracts.• Monitor and manage MSP KPI’s and SLA’s to ensure contractual compliance.• Work with other governments departments to ensure best practice across the sector.

My role is to manage the Contingent Labour Framework ($35 million annual spend) for the entire Department, represent the Department at whole of government review forums, manage the MSP contract and monitor contracted KPI's and SLA's.As well, I partner with senior executives and managers, provide resourcing advice and project manage resourcing and recruitment processes for senior roles within the Department, including the engagement of recruitment service providers; and ensure outcomes are delivered on time, within budget and to required KPIs.Evaluate, engage and manage service providers, ensuring cost effective resourcing solutions, and collaborated with engaged providers to ensure they deliver resourcing outcomes on time and within budget.Provide operational leadership to ensure the smooth continuation of resourcing and recruitment operations to a consistent high quality service level.Mentor and guide team members, building team capabilities and skills, and providing lessons learntactivities to facilitate service delivery improvements.Lead and act as subject matter expert in people projects to improve end to end workforce resourcing processes, systems and business tools.

I manage a team of recruiters involved in reform and change activities across the TrainingServices, Comm’s & Engagement and Local Lands Services divisions of NSW Department ofIndustry. This involves liaising with senior executives across the division and enactingrecruitment and resource plans of the department.Key achievements:* Manage team of recruiters* Manage statewide recruitment initiatives across three divisions* Manage large scale executive change plans* Effective cost management of recruitment activities

I designed and implemented a bespoke recruitment solution for a national insurancecompany. This included recruitment process re-engineering, customising of PageUp &LinkedIn, implement recruitment metrics reporting, Develop & conduct hiring manageruser training, manage national team of recruiters, project reporting.Key achievements:* Implementation of national online recruitment system - on time & budget* Designed & conducted national hiring manager training * Designed and conducted recruitment user training* Successful recruitment process re-engineering and implementation* Liaised with various vendors - systems & technologies

I managed a large programme of work to hire a high volume and variety of role types /functions from Service Centre manager to frontline Customer Service Representativesacross 21 new sites around the Sydney metro and Regional NSW areas.Key activities:* High level stakeholder engagement with senior executives in the organisation and the specific programme team including HR, Training, Property, IT, Finance and Operations Directors* Recruitment process includes internal assessment of Roads & Maritime Services (RMS) staff & external hiring* Manage team of 4 – 2 x recruiters, 2 x admin* Strategic planning of new site recruitment and implementation* Manage delivery to tight timelines* Management of each site as a subset project of overall programmeKey Achievements:* Delivery of 21 sites in 6 months with limited resources by driving outcomes and managing key stakeholder expectations – average number of hires per site of 30 people with a combination of internally assessed and hired Roads Maritime Services staff and external people * Inspired team based culture through empowering individuals to contribute input to project plans, process improvement and individual management of site recruitment projects and staff onboarding activities.* Designed and delivered entire recruitment framework including processes andprocedures for the programme

I designed & implemented the first dedicated international sourcing program for IBM Australia across the entire GTS business.Key activities:* Project definition and scoping – critical resource requirements were identified;* Project planning – processes and procedures;* Project implementation – communication, allocation of tasks, management of reporting & KPI’s;* Resource selection and allocation both local and international;* Delivery Management.Key achievements:* Implemented the first Int'l redeployment program for IBM Australia* Development & implementation of Immigration policies, logistics, landing programs, assimilation program, mentoring and performance management of resources;* Critical resource needs were established in conjunction with IBM.* Sourcing channels vetted and approved at APAC Director Level.* Net savings to IBM in first 12 months was AUD$380,000.

Managing the National Digital Recruitment function and reporting into the National HRDirector, I managed recruitment across the entire organisation including Carsguide, Moshtix,CareerOne and 30 digital properties, Sales & Marketing, PMO, Architecture, and Central IT. Imanaged a stakeholder group of 40+ senior managers including Directors and regularlycontributed to the Senior Executive meetings. This group included the CEO.Key deliverables were national stakeholder management, national reporting, ROI, agencymanagement & candidate care.Key Achievements:* Rapidly aligned recruitment processes to desired business* Successful recruitment of 150 resources* Savings on budget of 9.4% (AU$676,000)* Supported the creation of 16 mobile applications* Achieved 100% of individual KPI's* Received several written commendations for outstanding achievements

Managed recruitment functions & activities for IBM, Integral Energy, James Hardie, Railcorp,Optus and Hewlett Packard.