Tanya Gupta Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

- Defined and oversaw the complete product development life cycle, including market research, competition benchmarking, developing roadmaps, and defining APIs for the prepaid platform's MVP offering- Automated the webhook subscription and management process from a manual process to an entirely self-serve process that reduced the TAT of ~1 day to a single API call- Managed a cross-functional team of 12 to design/wireframe, deep-detailed product requirements, and launch the API playground, including the implementation of the Open API Spec 3.0, with an NPA of 70%

Bengaluru, Karnataka, India

- Defined an issuer (supply-side partner) evaluation score card which was used by the leadership team to evaluate any new supply-side partner to be onboarded to the Fusion (Zeta’s banking as a service platform)- Drove integration of the transaction authentication methods- Swipe-2-Pay and the SuperPIN with the prepaid offering that was actively adopted by three large fintech programs within two months of launch- Defined product KPIs including the API metrics and the business metrics to facilitate observability using Grafana and Metabase- Led the development of Card Delivery tracking APIs with courier partners like Bluedart which is being used by Sodexo actively and HDFC CUG phase having catered to over a million cards

About:Canvas Park is aimed at redefining the art world by bridging the gap between artists and buyers, offering a seamless platform for commissioning bespoke artwork. Our vision is to revolutionize the perception of art, transforming it from an exclusive luxury into an accessible and valuable asset for all. By making art available to the masses, we aim to position it as both a cultural treasure and a smart investment, empowering more people to own and appreciate original works. We're not just connecting artists with buyers; we're shaping the future of art as a mainstream, democratized experience for everyone.

Mumbai Area, India

- Developed and executed product roadmaps, and launched products- Financing @ Checkout, and Credit Scoring, in two years resulting in a 12% increase in revenue YoY.- Configured automated shipment flows for Indian and Dutch users by defining data flows based on documentation protocols and service requisites, stakeholder-wise responsibilities, temporal/monetary escalations, and proactive support (Autopilot and Freshdesk), enhancing the operational efficiency by 60%- Automated onboarding process including video KYC for shippers & suppliers in India, BeNeLux, and the U.K. reducing customer onboarding to a 15-minute process- Developed payment advice & TDS manager modules to streamline the reconciliation process reducing suspense/on-account transactions by 30% within the first month of launch, and increasing invoicing accuracy by 23% due to escalation evasion & prompt quotation updates- Assisted in shipping the support platform- CogoCare, the omnichannel customer support software, and drafted the accompanying playbook for the executives across levels

Gurgaon, India

- Expedited intake of 2000+ professionals by executing/experimenting with the onboarding process for the yoga professionals- Achieved an increase from 2% to 8% by improving the efficiency of supply acquisition by using multiple channels

Noida Area, India

- Formulated case on Product Packaging and Sales- Strategized various marketing techniques to establish new market space and promoted peer marketing to spread awareness- Received Letter of Excellence for outstanding performance

Gurgaon, India

New Delhi Area, India

Bachelor Of Engineering - Be, Computer Engineering

Education record