Dynamic Human Resources Professional with over 10+ years of customer service and management experience. Adept at interviewing and securing top talent to achieve organizational targets. Excellent interpersonal skills to relate well to all kinds of people in the organization; can build and leverage relationships and is an expert at de-escalation of high-tension situations. Sophisticated in communicating and collaborating effectively by relying on outstanding customer service and solid expertise in human resources management. My Can-do-attitude and the desire to go above and beyond contributed to my being promoted to Senior Administration Manager after working for 2 years in my last position of Office Manager. I went from managing 3 full-time positions to 10 managers and office staff effectively. I have independently provided one on one and group training. I am a team player and have facilitated and participated in teambuilding activities. My key responsibility was to provide guidance , advice and proactive support on various Human Resources matters. I am extremely organized and proactive , as well as professional and task orientated. I have provided advice and counsel on complex people management issues that included corrective action and progressive discipline.