Tanya Bhatia

Tanya Bhatia Email and Phone Number

APAC Technical consulting Leader @ LinkedIn | Customer success| PMP| ITIL @ LinkedIn
sunnyvale, california, united states
Tanya Bhatia's Location
Singapore, Singapore
Tanya Bhatia's Contact Details

Tanya Bhatia personal email

n/a
About Tanya Bhatia

With over 18 years of diverse experience in customer success, project management, and technical consulting, I lead a strong team of technical consultants at LinkedIn, supporting integrations and product consultations for large enterprise customers across the Asia Pacific region. I am a PMP certified professional, an ITIL certified professional and certified scrum master, with a passion for solving complex business problems and delivering high-quality solutions.As a manager, I have expanded the team presence from one market to multiple markets across Asia Pacific, including Australia, Singapore, India, Japan and China. I have successfully built a high-performance culture by hiring skilled and diverse talent, retention, cross training, coaching, and skills development programs to support new products. I have also collaborated with multiple teams at LinkedIn, such as Customer Success, Product, Engineering, Support and sales, to ensure alignment and operational excellence. My goal is to empower my team and customers to achieve their full potential and drive business growth.

Tanya Bhatia's Current Company Details
LinkedIn

Linkedin

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APAC Technical consulting Leader @ LinkedIn | Customer success| PMP| ITIL
sunnyvale, california, united states
Website:
linkedin.com
Employees:
36309
Tanya Bhatia Work Experience Details
  • Linkedin
    Apac Technical Consulting Leader
    Linkedin Feb 2020 - Present
    Singapore
  • Ericsson India Global Services Pvt Ltd
    Product Area Manager- Ml/Ai (Solution Development, Application & Platforms Team)
    Ericsson India Global Services Pvt Ltd Apr 2018 - Jul 2019
    Gurgaon, India
    * Build, Develop & Lead cross-functional teams of Solution Architects, Data engineers and Data scientists. * Set up the Product Area with strong collaboration with Research and multiple delivery teams* Manage the entire product life cycle from strategic planning to tactical activities * Identify and evaluate cloud solutions with Product Owner and senior architects including setting up data engineering infrastructure and finalizing delivery Use cases. * Accountable for the roadmap delivery on time and with high quality* Define scope for Vendor deliverables and manage the contract with Vendor* Collaborate with Project Managers for Customer use case deliveries* Articulate the business value to the product team defining the intent behind the new product/ product release.* Identifying risks and opportunities & Manage dependencies in and across releases* Communicate strategy to multiple stakeholders, earn buy-in from decision makers* Work collaboratively with data engineers, designers, researchers, data scientists incorporating their feedback into the product definition process.
  • Ericsson India Global Services Pvt Ltd
    Project Manager/Program Manager
    Ericsson India Global Services Pvt Ltd Feb 2014 - Mar 2018
    Gurgaon, India
    * Program & Project Management experience in successful execution of Transformation projects, Automation projects, B2B integration, Adaptation Projects .* Experienced in delivering projects of small to medium scale, while handling team of 20+ members. * Structure the execution of activities using the project plan, work breakdown structure, communication plan, issue logs and resolution. * Preparation of work plans for scheduling the resources for project delivery with detailed impact * Ensuring smooth execution of project activities by mitigating risks and defining resolution plans for addressing issues, adjustments of budget, and resources per identified Change requests. * Increase the trust of stakeholders with engagement, transparent governance, steering meetings, detailed discussions and team meetings. * Control project cost variance by facilitating maximum offshoring and phase wise proactive resource ramp down. * Monitoring, Tracking, Coordination, stakeholder management & governance.* Responsible for Business case preparation and approvals for delivering efficiency through Automation.* Methodical recording, escalation & resolution of project issues across cross-functional teams and region and project level.
  • Ericsson India Global Services Pvt Ltd.
    Solution Architect
    Ericsson India Global Services Pvt Ltd. Aug 2010 - Aug 2014
    Gurgaon, India
    -Working experience with multiple Ericsson Customers including Orange (Spain), Telstra & TMRN (Australia), Versatel (Germany), NBN (Australia).-Overall technical solution responsible for requirements Gathering, Solution Analysis, Estimation, Design, development, configurations & Testing of B2B solutions from Customer systems to Ericsson Trouble Management. -Overall solution lead for OSS implementations with tools including Trouble Management, Fault Management, work Force management, Network Inventory and Business Intelligence for TMRN and Telstra implementations. -Responsible for creating artefacts like process document, guideline documents, Templates, checklists etc. for defining process for conducting audits, Tracking MSDP releases, Roadmap plans, RFS analysis process etc. -Involved in Analysis and Design of Core changes in Trouble management application. -Involved in Development, Testing, User testing support and Deployment Activities of application Releases and development of new module for B2B integrations.
  • Tata Consultancy Services
    It Analyst
    Tata Consultancy Services Dec 2005 - Aug 2010
    Noida, Michigan (Us) , Mumbai, Chennai, Gurgaon.
    -Worked in the capacity of Remedy Developer/Module lead for delivery of ITSM implementations & Customized Remedy Applications. -Responsible for Requirement Gathering, Design and Implementation of Customizations and testing of Change Management, Incident Management ITSM Modules to fit in Business user requirements -Designed and Developed Staging forms & workflow, Modified the Class structure for customer data import into CMDB and ITSM Change Management Modules.-Working experience with multiple domestic and international customers in different locations including Johnson controls, Lexmark, Eli Lilly, Neotel, Tata Communications. -Received multiple accolades from client for Development timeliness and fixing the notification module during onsite in US Johnson controls.

Tanya Bhatia Skills

Project Management Business Requirements Requirements Analysis It Service Management Bmc Remedy Requirements Gathering Sdlc Solution Architecture Itil Integration Itil Certified Pre Sales Scope Management Cost Management Schedule Management Risk Management Program Management It Service Delivery Service Delivery Management Telecommunications Sql Software Project Management Basics Of Unix Cmdb Stakeholder Management

Tanya Bhatia Education Details

Frequently Asked Questions about Tanya Bhatia

What company does Tanya Bhatia work for?

Tanya Bhatia works for Linkedin

What is Tanya Bhatia's role at the current company?

Tanya Bhatia's current role is APAC Technical consulting Leader @ LinkedIn | Customer success| PMP| ITIL.

What is Tanya Bhatia's email address?

Tanya Bhatia's email address is ta****@****son.com

What schools did Tanya Bhatia attend?

Tanya Bhatia attended Kurukshetra University, Convent Of Jesus And Mary.

What are some of Tanya Bhatia's interests?

Tanya Bhatia has interest in Social Services, Children, Education.

What skills is Tanya Bhatia known for?

Tanya Bhatia has skills like Project Management, Business Requirements, Requirements Analysis, It Service Management, Bmc Remedy, Requirements Gathering, Sdlc, Solution Architecture, Itil, Integration, Itil Certified, Pre Sales.

Who are Tanya Bhatia's colleagues?

Tanya Bhatia's colleagues are Aakash Kori, John6n5n30429-043322 Doe, Alexandrea Hooker, Nedjar Mestapha, Jagriti Chauhan, Johnej8a40911-191827 Doe, Amin Marwani.

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