Tao Schencks

Tao Schencks Email and Phone Number

Technical Lead and Service Delivery Management @ T-Systems in the UK
Milton Keynes, GB
Tao Schencks's Location
Milton Keynes, England, United Kingdom, United Kingdom
Tao Schencks's Contact Details

Tao Schencks work email

Tao Schencks personal email

About Tao Schencks

Technical Lead for retail support team.3rd line server and desktop support analyst.Remote resolution and support specialist.Windows 2000, 2003 server support. Windows desktop support, network consultancy, project work, proactive work.Remote fix specialist.Specialties: remote support, server support, desktop support, service desk, helpdesk

Tao Schencks's Current Company Details
T-Systems in the UK

T-Systems In The Uk

View
Technical Lead and Service Delivery Management
Milton Keynes, GB
Website:
t-systems.co.uk
Employees:
61
Tao Schencks Work Experience Details
  • T-Systems In The Uk
    Technical Lead And Service Delivery Management
    T-Systems In The Uk
    Milton Keynes, Gb
    View
  • T-Systems In The Uk
    Technical Lead/Service Delivery Management
    T-Systems In The Uk Jun 2010 - Present
    Milton Keynes, United Kingdom
    Technical Lead of a support team in the automotive industry.Responsible for setting direction and support capabilities of a customer facing support desk, also involving project delivery, technical service management, near-shoring, training, establishing technical standards, service delivery management (SDM) and IT service management.
    View
  • T-Systems
    Senior Support Analyst
    T-Systems Jul 2006 - Jul 2009
    2nd and 3rd line senior support for windows server technologies, networks, bespoke applications and project work.
    View
  • Csc
    Electronic Resolution Specialist
    Csc 2003 - 2006
    Remote support specialist.3rd line remote support for PCs, servers and field engineers.Project and proactive work. Scripting and "remote fix" specialist.Global CSC Customer Services "gold medal" award winner
    View
  • Royal Mail
    Remote Resolution
    Royal Mail Apr 2000 - 2003
    2nd line remote support specialist.Helped set up remote support functionality for national network of over 200k PCs and servers. Windows desktop and server support specialist.
    View
  • Parcelforce
    Senior Field Support Engineer
    Parcelforce 1995 - 2000
    Senior Field Support engineer for Parcelforce HQ and local sites.Networking, PC support, Server support, installation, hardware maintenance, training, documentation, project work.
  • Parcelforce Worldwide
    Senior Field Computer Manager
    Parcelforce Worldwide 1995 - 2000
    View

Tao Schencks Skills

It Service Management Windows Server Technical Support Servers Service Desk Project Delivery Itil It Strategy Software Installation Incident Management It Operations It Management Service Delivery Service Management Help Desk Support Data Center Change Management Disaster Recovery Business Analysis Vmware Active Directory Project Management Virtualization Sla Service Improvement Stakeholder Management Server Support Requirements Analysis Microsoft Exchange Remote Desktop Sccm Vendor Management Team Management Citrix Business Process Prince2 Business Intelligence Itil Certified Infrastructure Program Management Microsoft Certified Professional Sharepoint Business Transformation Governance Dhcp Cloud Computing Windows 7 Process Improvement Dns

Tao Schencks Education Details

  • Stantonbury Campus
    Stantonbury Campus
  • Milton Keynes College
    Milton Keynes College

Frequently Asked Questions about Tao Schencks

What company does Tao Schencks work for?

Tao Schencks works for T-Systems In The Uk

What is Tao Schencks's role at the current company?

Tao Schencks's current role is Technical Lead and Service Delivery Management.

What is Tao Schencks's email address?

Tao Schencks's email address is ta****@****ail.com

What schools did Tao Schencks attend?

Tao Schencks attended Stantonbury Campus, Milton Keynes College.

What skills is Tao Schencks known for?

Tao Schencks has skills like It Service Management, Windows Server, Technical Support, Servers, Service Desk, Project Delivery, Itil, It Strategy, Software Installation, Incident Management, It Operations, It Management.

Who are Tao Schencks's colleagues?

Tao Schencks's colleagues are Sheila. Procter, Andrew Edwards, James Keenan, Rachel Aubusson, Richard Harrison, Martin Luce, Rachael Walton.

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