Tapas Mitra Email & Phone Number

Doha, Qatar

> Managing a large TechM team engaged in E2E AD delivery for B/OSS, USSD and IVR applications> Contract Management, Vendor Management> Managing recruitment and training for the program> Managing escalations > Manage Quality & Security compliance and CSAT for the delivery> Involve in account management> Review and approve account receivables (A/R) and account payables (A/P) for clients and vendors> Oversaw SLA/KPIs for the delivery

India

> Requirement is to develop an Orchestration Layer to allow provisioning of IaaS, SaaS and PaaS from BT Cloud’s client portal. > Involved in development using Tcl/Tk->Expect for OS interaction. > Lead test team for cloud testing

Nutley, Nj, Usa

>> Planning and executing Infra project deliveries, which includes, > Upgrade / migrate / closure for application, server (including h/w and OS), network and database. > Server decommissioning > Data Centre migration. > Telecom B/OSS end-to-end environment creation with Siebel, BRM, AIA, OSB, OSM-MNP, ASAP, UIM, USSD applications which includes capacity planning, h/w provisioning, VM creation, server setup, application setup and integration, testing.>> Manage System, Database and Network operation and hosting services for British Telecom>>Server decommission, Application Migration, Application Closure, Network Migration Test for British Telecom>> OSS/BSS COTS Application Upgrade / Database (Sun) Cluster upgrade / Hardware upgrade for British Telecom and Vodafone Qatar>> DC Migration for British Telecom>> Plan, design and implement new (BSS) environment creation and integration for Vodafone Qatar>> Effort estimation, prepare commercial, signoff from Client for Infra related projects

India

>> Manage testing team (White Box/Black Box/Automation) and implementing test process that includes, > Prepare, maintain and review test documents and testing artifacts including Test Plan, Test Strategy, Test Harness Guide, Test Stubs and Test Case Documents, Test matrix, Test Beds and Estimation > Identify Automation Candidates and Prepare Automation Framework, > Review Automation scripts > Stakeholder communication. > Mentoring and Grooming the team as required for the delivery.

Bangalore, India

>>> Automation projects <<< > Automation of E2E Microsoft CE Build testing - Automation tool: VC and Batch files > Automation and deployment of “End of Line testing” for Inventec (Manufacturer of Wyse Thin Clients) at Shanghai, China - Automation tool: Shell Scripts, Embedded Linux > Automating Acceptance Test for Wyse Nano terminal - Automation tool: Test Quest Pro > Automating of functional testing for Microsoft XPe Operating System including Imaging (installing OS) Thin Client - Automation tool: AutoHotKey, Test Quest Pro > Automating WNOM (Wyse Network OS Manager) - Automation tool: Test Quest Pro, WinRunner > Automating Microsoft CE function testing (Imaging, ICA RDP, Display, Keyboard etc). - Automation tool: Test Quest Pro

Chennai Area, India

> Worked on “Opsware Command Centre”> Testing Tool: Mercury Quality Center> Testing Opsware Agent installation in Solaris from Opsware Command Center

Bangalore, India

Kolkata Area, India

Master Of Computer Applications (Mca)

Bachelor In Commerce