Tara Carson Email & Phone Number

Richmond, Va, Us

Raleigh, Nc, Us

Project-based

Houston, Texas, Us

Project-basedCopyedit internal instructions for engineers to work with software that monitors machines.

● Create and edit commercial writing projects that appealed to and engaged my audiences for my clients. Manage long-term contracts and helped solve business problems.● Create consumer and industry level website content. Some projects included technical web content for the medical, sustainable energy, and software industries.● Research assigned projects comprehensively using literature searches with website research tools to find journal articles to use relevant data in these articles.● One project included finding chronic disease information within reviews of studies for a healthy aging website for more than one year and writing the related reference guides.● Ensured the references are appropriate, accurate, and timely.● Ensured the correct data is chosen and cited accurately in text.● Achievement: Consistently delivered quality work and error-free work on time.

Newport News, Va, Us

● Managed updates to documentation for a surgery probe for cancer and a device for finding any cancer with a woman’s breast.● Coordinated the updates with a manager, and met with the subject matter experts with my questions regarding the update information.● Define formatting of terms for the documentation, and found some problems and found additional information and solved these problems.● Achievement: Worked within a deadline that was brief and completed the document updates for these documents that were with a very important reason, assembling surgery equipment for cancer surgery without any mistakes, and found some problems with them that were corrected, too.

Waltham, Massachusetts, Us

● Evaluate websites for their adherence to best practices guidelines for Google, Inc.

New York, New York, Us

● Managed technical documentation editing and writing summaries for an internal knowledge database for Pfizer's Global Research and Development Quality Assurance and Compliance department.● Administer the electronic document review and approval process.● These document types would include scientific/laboratory validation protocols, validation reports and test methods, method transfers, release specifications, memos, and labels. ● Interviewed the subject matter experts, such as lab scientists, to update documentation and write summaries of changes to these scientific documents.● Projects include formatting documents that comply with the Federal Drug Administration's compliance requirements for Pfizer's Consumer Healthcare products, including Advil, Centrum, ChapStick, Emergen-C, and Nexium.● Utilized Microsoft Word with macro editing tools to copyedit and format templates. Used SharePoint and numerous internal software systems and database programs to manage the projects.● Wrote procedures for the Technical Writer business process management.● Achievement: Liaised with document managers, research scientists, administrative managers, and department directors.

Indianapolis, Indiana, Us

● Managed technical documentation creation, editing, and analysis for an internal knowledge database for Anthem, Inc.● Administered the electronic document review and approval process.● Analyzed systems, interviewed subject matter experts, applied informational mapping principles, and utilized multi-level style guidelines to achieve effective informational and procedural software documentation.● Projects include a document migration to a new platform in support of a health insurance business transition from state-run system management to the federal health insurance exchanges projects. Utilized Microsoft SharePoint to manage the projects.● Achievement: Provided exceptionally accurate editing, writing, formatting, and coordinating of end-user documentation for a diverse selection of internal software programs in Anthem's Knowledge Management portal.

Mclean, Va, Us

Project-based● I was the web content editor for the content on the Capital One credit cards website www.capitalone.com/creditcards.● Coordinated the content projects with the web content domain owners, presented the content with graphic elements, and coordinated its presentation with the website development team.● This process included quality testing and release of the content onto the web platform. To this end, I utilized HTML and the web content management program Autonomy Interwoven TeamSite.● Trained in agile software development procedures, an iterative project management method which maximizes the balance between long-term and short-term project goals.● Worked with a business analyst to establish technology specifications for the web pages.● Coordinated projects with content owners in the U.S. and Canada and managed deadlines and releases with the Operations team.● Achievement: Single-handedly spearheaded the web content management migration of an internal project team knowledge-base with support for the website development team for the Credit Cards business unit.

Mclean, Va, Us

● I was a web content manager for an internal knowledge-base at Capital One and created and edited technical documentation utilizing the web content management program Autonomy Interwoven TeamSite and HTML to format and manage content.● Also developed news content and created corporate training decks utilizing Microsoft PowerPoint to introduce and explain product changes and releases.● Edited customer service agent scripts and FAQs, and created end-user documentation for them, also.● One project included creating the training and end-user documentation from within an interdepartmental project team for the changes related to the Credit Card Act of 2009, which made credit card terms more transparent for Capital One customers.● Achievement: Juggled multiple projects simultaneously and successfully met all deadlines.

Washington, D.C., Us

Coordinated continuing education for social workers, which included planning the annual conference and going to a conference, myself for my planning process. I wrote a grant proposal and traveled throughout the state to get the courses up and running, too. I, also, was a customer service representative, so to speak, as the membership contact.

Eugene, Or, Us

● Taught writing to professional studies students using adult learning methodologies.● Led the acquisition process for finding the Learning Management System software chosen by the school to launch the online learning program.● Achievement: Received accolades from the students and faculty for my interesting curriculum and presentations and dedication to my work.

Bachelor'S Degree, Psychology And Teacher Education

Bachelor'S Degree, Journalism

Advanced Diploma