 Assisting with mail as required Providing support to Compliance Team with ISO auditing from the Admin Department  Maintaining all Registers and Records as per ISO standard  Activation and Deactivation of Access Cards (Backup periodicity – daily, weekly, monthly, annual based access information) Event Management,  Updating the food count on a weekly and daily basis–access information) Handling office tasks, such as filing, setting up for meetings, and reordering supplies. Attend Office boy and housekeeping meetings and tracks action item Coordinating with the HR (Booking for Training Room, stationary, coordinating with Housekeeping, for document, etc)  Coordinating with the IT (Asset update, stationary, coordinating with Housekeeping, etc)  Coordinating with the Account (Stationary, coordinating with Housekeeping, etc) Plan, coordinate and manage all administrative procedures and systems  Keeping account books and systems up to date (admin department) Monitoring spending and budgets for admin department  Act as the point of contact between the management and internal/external clients Organize and supervise other office activities  Check and ensure that all the public areas are cleaned regularly. Ensure periodical stock-taking and maintaining of stock records of Station and Housekeeping Material  Book the Training room as required  Check the updates from other branches for the requirement for stationary, if any issue update it to the manager  Coordinate with vendors if need Assist colleagues whenever necessary

Responsibilities and achievements Support corporate as well as small group travel reservations. Ensure to confirm availability plus convey tentative itinerary to the respective traveler for approval. Confirm reservations, distributes tickets along with confirmations to travellers. Research on optimal travel alternatives. Coordinate, supervise, and implement every aspect of travel arrangements for staff, executives, athletes, and the production team. Maintain and update profiles or STARS for corporate as well as customer travel. Maintain queues to assure approvals as attained as well as deadlines are met. Resolve organization travel-related technical conflicts. Research and resolve all incorrect charges concerning the entire travel program. Review travel-associated invoices as well as statements for accuracy plus codes for Accounts Payable. Ensure to compare invoices with genuine travel transactions to validate every charge. Verify entire group reservation request for correctness against meeting profile. Identify the most suitable as well as best quality service with reasonable possible rates. Collect information from travel agents and hotels vendors etc. Perform with Travel Agency to verify travel details and arrange reservations using existing flight schedules as well as Internet resources.

Responsibilities and achievements: Researching travel options & presenting the best deals in terms of requirements. Ensure all bookings & reservations are processed accurately. Responding to all phone inquiries promptly, courteously, and in a friendly manner. Filing, photocopying, and general administrative duties. Building strong relationships with clients. Ability to achieve branch, team sales, and profitability objectives. Upselling relevant add-ons, like, insurance, excursions, currency, etc. Handing MICE ENQUIRY  Monitoring bookings throughout the working day. Negotiating corporate and best rates with hotels. Advising on and organizing visas & passports. Booking rail, hotel, domestic and international air travel. Monitoring competitor activity to maintain the most competitive rates. Ensuring travel brochures & promotional literature are displayed prominently. Complying with all relevant laws and travel business legislation. Handling high numbers of incoming calls from direct customers and travel trade. Offering holidays to a wide variety of long-haul luxury destinations, including the Indian Dentinal, Egypt & Africa, and the Far East. USA EUROPE

Responsibilities and achievements: Monitoring Bookings / File Closures Visa Coordination with VLO Payment follows up and closure Documentation / File Control Booking Status File Control / INDENTS (Visas Tickets Insurances) QC (Quality Check) (Voucher / Handover, NEW STORES / HAND HOLDING, COMPLAINTS (Pre-Tour / Post Tour) After the file is closed by the Store, RLO takes over the file operations in coordination with the central operations keeping the Store/ASM in the loop.  RLO to handhold and provide full support to New Store until Managers recruited/trained Ensure all bookings & reservations are processed accurately. Responding to all phone inquiries promptly, courteously, and in a friendly manner.  Filing, photocopying, and general administrative duties.  Building strong relationships with clients.  Ability to achieve branch, team sales, and profitability objectives. Upselling relevant add-ons, like, insurance, excursions, currency, etc Handing MICE ENQUIRY  Online reservations hotel and insurances  Monitoring bookings throughout the working day. Negotiating corporate and best rates with hotels.