Gentle Ben’s is an award-winning micro brewery located in Tucson, AZ. The company has been brewing quality beer and serving tasty food in Tucson since 1971. As the Point of Sale System Administrator and Systems Engineer for Gentle Ben’s I was responsible for evaluating, implementing, maintaining and supporting the Point of Sale system including servers, printers, peripherals, and POS stations. I was also responsible for the deployment, operation, and preventative maintenance of back office operations including Active Directory, Exchange Server, and website creation and maintenance. I maintained installation, operation, and troubleshooting documentation for all systems using standardized documentation templates and procedures

System Focus is an on-site computer set-up and maintenance company primarily servicing Microsoft Windows-based PC's, related hardware, and peripherals. I provided fast, friendly, and professional on-site service in the home or office. Services I provided to residential and small business customers include all areas of IT support, design, implementation and maintenance, broadband internet connection configuration, firewall technology configuration. I also acted as an extension to an existing in-house IT team, providing network design, deployment, maintenance and support

Spot On Networks is a Wireless Internet Service Provider [WISP] headquartered in New Haven, CT with satellite offices in AZ, CA, FL, MA, and NY. The company provides cost-effective, secure high-speed Wireless Internet access and managed telecommunications services to residential and commercial properties. My responsibilities included daily installation and maintenance of the wireless networking infrastructure located on communications towers, buildings and other structures on nine multifamily properties located throughout the state of Arizona. I completed tasks assigned by the network operations center and acted as a trainer, supervisor, and project manager to the wireless field service technicians and outside contracting firms during daily work activities.