Tara Trueman Email & Phone Number

Brisbane, Qld, Au

Australia

Responsible for Enterprise contractual P&L across ANZ. Managing a team of highly skilled, motivated and performing Customer Success Mangers. Dotted line support from Adoption, Service Delivery and Delivery Technical Managers and On-site staff across multiple countries. Our team has responsibility to adopt, expand and renew managed contracts across various service and solutions offerings. Managing varied SLA’s, ensuring all employees and customers needs are met.Listening to our customers is… Show more Responsible for Enterprise contractual P&L across ANZ. Managing a team of highly skilled, motivated and performing Customer Success Mangers. Dotted line support from Adoption, Service Delivery and Delivery Technical Managers and On-site staff across multiple countries. Our team has responsibility to adopt, expand and renew managed contracts across various service and solutions offerings. Managing varied SLA’s, ensuring all employees and customers needs are met.Listening to our customers is paramount to their business and building customised contracts that not only meet but exceed expectations and return of investment is our goal.Contractual Delivery is a complex customer needs driven business for which I thrive and enjoy being a part of. HP and our team take the time listen, understand and have the support to make it happen.I’m proud to say I support a team who is close knit and continue to deliver year on year growth and market share with the highest levels of TCV to Revenue conversion and customer retention. Show less

Brisbane, Queensland, Australia

Managing a team of highly skilled, motivated and performing Customer Success, Transition and Service Delivery Delivery Managers across ANZ. With full P&L responsibility I also mange support staff across multiple countries and varied KPI’s, ensuring all employees and customers needs are met.I enjoy listening to our customers, understanding their business and building customised contracts that not only meet but exceed expectations and return of investment. Contractual Delivery is a… Show more Managing a team of highly skilled, motivated and performing Customer Success, Transition and Service Delivery Delivery Managers across ANZ. With full P&L responsibility I also mange support staff across multiple countries and varied KPI’s, ensuring all employees and customers needs are met.I enjoy listening to our customers, understanding their business and building customised contracts that not only meet but exceed expectations and return of investment. Contractual Delivery is a complex customer needs driven business for which I thrive and enjoy being a part of. HP and our team take the time listen, understand and have the support to make it happen. My team continues to deliver year on year growth, despite global challenges. Show less

Brisbane, Australia

HP are an exciting company to watch, work for and work with. Their R&D brings many products, solutions and services in consumer, office, production and 3D across many market Verticals.HP’s Managed Print Services offering is unique in its balanced range of print, solutions,security and support. In my Role as Client Manager I provide my clients with management, analysis and advice in the running of their MPS contracts. I target SLA’s, return on investment, provide ongoing… Show more HP are an exciting company to watch, work for and work with. Their R&D brings many products, solutions and services in consumer, office, production and 3D across many market Verticals.HP’s Managed Print Services offering is unique in its balanced range of print, solutions,security and support. In my Role as Client Manager I provide my clients with management, analysis and advice in the running of their MPS contracts. I target SLA’s, return on investment, provide ongoing proactive support alongside the whole MPS team globally.As the On-Site services manager I manage a team of 10 who provide valet style on-site print services.Overall I am responsible for staff, P&L management of my accounts and services, reporting to company and clients. I work on many internal projects, cost reduction, process improvement, account allocation, pricing and deal analysis and provide training, mentoring and coaching as part of the global Catalyst program. Show less

Brisbane, Australia

Brisbane, Australia

Brisbane, Australia

Brisbane, Australia

Brisbane, Australia

Bachelor'S Degree (Def.), Business - Accounting/Hr

Grade 12