Tara Cobb Gibson Email & Phone Number

Montgomery, Al, Us

Montgomery, Alabama Area

Overview:Evaluate consistent workflow between Processing and C&QA Teams and guide remediation as necessary. Monitor trends in work produced to ensure compliance with federal regulations and established department processing procedures. Serve as a Lead with developing Case Management system structure.Essential Duties and Responsibilities:Guide Compliance and Quality Assurance Consultants in auditing of daily work completed by Teammate Care to ensure accuracy, consistency, adherence department procedures, adherence to regulatory requirement, and Perfect Client Experience. Prepare monthly Teammate Care statistics. Document and understand Truist's Teammate Care processes. Recommend and implement process improvements for workflows. Participate in training of Teammate Care team members.

Administers Leave of Absence ProgramProvides policy and procedure guidance to employees/managersCoordinates separation process which also include the unemployment compensation processCoordinates robbery counseling

Developed an internal process for and administer all employee leavesDeveloped company guidelines for administration of workers compensationFielded general questions regarding employee benefitsEvaluated and processed benefits election requests outside of open enrollment

Implemented Personnel File Imaging for all employee personnel and benefit files which included managing staff members which performed the file audits as well as imagingResearched best practices in an effort to create a HR Service CenterManaged the Employee Recognition ProgramServed as a Business Continuity Team Leader for Human Resources

Provided guidance to managers with regards to policy interpretation and administrationProvided guidance to managers on establishing standards within their division as it relates to internal procedures, staff meetings, and general employee interactionConducted investigations of employee compliants regarding working conditions and disciplinary actions. According to circumstances, provided guidance and recommendations for resolution to departmental officials and employeesAssisted Employee Relations Manager in the collection of data as it related to AAP, EEOC charges, audits, and subpoenasServed on various committees for Policy and Procedure DevelopmentServed as Business Continuity Team LeaderImplemented Personnel File Imaging for all employee personnel and benefit files which included managing staff members which performed the file audits as well as imaging

Provided guidance to managers with regards to policy interpretation and administrationProvided guidance to managers on establishing standards within their division as it relates to internal procedures, staff meetings, and general employee interactionConducted investigations of employee compliants regarding working conditions and disciplinary actions. According to circumstances, provided guidance and recommendations for resolution to departmental officials and employeesServed on various committees for Policy and Procedure DevelopmentServed as Business Continuity Team LeaderAdministered 90 Day Performance Evaluation and Annual Performance Evaluation processes including the development and delivery of trainingAdministered FMLA, Unemployment Compensation, and Workers Compensation processesRecruited and lead a team of 5-7 HR team members which provided administrative support for the State of Alabama for 1200-1500 employees

Provided guidance to managers with regards to policy interpretation and administrationProvided guidance to managers on establishing standards within their division as it relates to internal procedures, staff meetings, and general employee interactionConducted investigations of employee compliants regarding working conditions and disciplinary actions. According to circumstances, provided guidance and recommendations for resolution to departmental officials and employeesServed on various committees for Policy and Procedure DevelopmentServed as Business Continuity Team LeaderAdministered 90 Day Performance Evaluation and Annual Performance Evaluation processes including the development and delivery of trainingAdministered FMLA, Unemployment Compensation, and Workers Compensation processesRecruited and lead a team of 5-7 HR team members which provided administrative support for the State of Alabama for 1200-1500 employees

Provided professional assistant to the Senior VP of Human ResourcesProvided guidance to managers on establishing standards within their division as it relates to internal procedures, staff meetings, and general employee interactionServed as Business Continuity Team LeaderAdministered 90 Day Performance Evaluation and Annual Performance Evaluation processes including the development and delivery of trainingAdministered FMLA, Unemployment Compensation, and Workers Compensation processes

Provided professional assistant to the Senior VP of Human ResourcesAdministered 90 Day Performance Evaluation and Annual Performance Evaluation processes including the development and delivery of trainingAdministered Unemployment Compensation,Workers Compensation, and Tuition Reimbursement processes

Provided professional assistant to the Senior VP of Human ResourcesAdministered 90 Day Performance Evaluation and Annual Performance Evaluation processes including the development and delivery of trainingAdministered Unemployment Compensation,Workers Compensation, and Tuition Reimbursement processes

coordinated patient check-out and monthly billing; assisted with insurance; assisted with patient check-in and records

office support for a millwork manufacturer; developed system for inventory control; worked with road crew regarding their needs to reduce travel inconveniences