Tara Miller Email & Phone Number

Houston, Texas, United States

• Manage forecast requirements on all warehouses, including virtual warehouses, and prepare budgets
• Exceed KPI and company goals
• Train new staff in assigned duties, or delegate training responsibility to experienced specialists.
• Monitor the quantity and quality of jobs being performed throughout the day
• Evaluate department processes and work with warehouse and operational teams for improvement
• Mentor, coach and develop talent by creating development plans and goals

Houston, Texas, United States

• Manage client care team and overall account relationships for customers to ensure excellent customer service during implementation, the transition to operations and ongoing maintenance of the account.
• Partner with other sales professionals to orchestrate an account sales strategy.
• Strategically partner with other departments to ensure continual, consistent service and growth.
• Participate in strategic review of the business structure (resourcing, sales support, internal business processes, customer relationship management) with regional operations and staff leaders.
• Participate in Quarterly Business Reviews with the customer and regional operations and staff leaders.
• Establish business Key Performance Indicators and benchmarks.

Houston, Texas, United States

• Ensure the client experience is as positive as possible in every way while offering the highest level of accuracy
• Supervise Inside Sales Team and develop more beneficial communication with Outside Sales, Inside Sales and Marketing to better understand each client's needs.
• Increase revenue levels of all Marketing Leads and House Accounts

• Generate prospective customers brought on by Marketing efforts
• Develop individual call plans to achieve target goal for marketing campaigns
• Maintain an accurate and up-to-date CRM database for all new marketing leads and House Accounts
• Increase revenue levels of all House Accounts
• Client Onboarding

Houston

• Manage and lead day-to-day warehouse office and crating department operations
• Support shipping/receiving warehouse, logistics warehouse and dangerous goods department
• Develop objectives, actions and results to support company goals
• 3PL warehouse management and logistics

Houston, Texas Area

• Updated financial models using electronic spreadsheets for review of company overall results
• Investigated financial results for the warehouse and other departments to make recommendations for improvements
• Accounts Receivable Analysts duties (Feb - Mar 2015)

• Provided administrative, communication and business support to the President/CEO and all members of the executive management team; local and regional
• Maintained calendar of events – plan, schedule and coordinate management meetings, teleconferences, travel and outreach projects
• Coordinated, coached and created SOW for management training meetings
• Developed and maintained management SharePoint site for easy navigation and access to documents and training material

Houston, Texas Area

• Coordinated and improved new community development startup
• Provided administrative and business support to Vice President of Design and department managers
• Maintained calendar of events for Design Department
• Created new and successful business proposals for developers

Houston, Texas Area

• Provided assistance to Human Resources Director for communications and support to local and regional offices
• Restored and improved employee database, organizational charts and global directory

Houston, Texas Area

• Processed 1200+ invoices monthly, data entry, checks, expense reports, purchase orders and job costing
• Managed and maintained all Accounts Payable accounts, team members and training
• Created SOP and training manual for new Timberline software
• Company newsletter

Houston, Texas Area

• Evaluated and investigated customer calls and directed to appropriate office and/or manager, along with administrative workflow for local office
• Company newsletter
• July – October 1997 – Temporary Employee