Tara Miller Email & Phone Number

Houston, Texas, United States

• Manage forecast requirements on all warehouses, including virtual warehouses, and prepare budgets• Exceed KPI and company goals• Train new staff in assigned duties, or delegate training responsibility to experienced specialists.• Monitor the quantity and quality of jobs being performed throughout the day• Evaluate department processes and work with warehouse and operational teams for improvement• Mentor, coach and develop talent by creating development plans and goals• Meet all warehouse billing requirements within company deadlines.

Houston, Texas, United States

• Manage client care team and overall account relationships for customers to ensure excellent customer service during implementation, the transition to operations and ongoing maintenance of the account.• Partner with other sales professionals to orchestrate an account sales strategy.• Strategically partner with other departments to ensure continual, consistent service and growth.• Participate in strategic review of the business structure (resourcing, sales support, internal business processes, customer relationship management) with regional operations and staff leaders.• Participate in Quarterly Business Reviews with the customer and regional operations and staff leaders.• Establish business Key Performance Indicators and benchmarks. • Achieve annual sales and profit goals for large regional customers.

Houston, Texas, United States

• Ensure the client experience is as positive as possible in every way while offering the highest level of accuracy• Supervise Inside Sales Team and develop more beneficial communication with Outside Sales, Inside Sales and Marketing to better understand each client's needs.• Increase revenue levels of all Marketing Leads and House Accounts

• Generate prospective customers brought on by Marketing efforts• Develop individual call plans to achieve target goal for marketing campaigns• Maintain an accurate and up-to-date CRM database for all new marketing leads and House Accounts• Increase revenue levels of all House Accounts• Client Onboarding

Houston

• Manage and lead day-to-day warehouse office and crating department operations• Support shipping/receiving warehouse, logistics warehouse and dangerous goods department• Develop objectives, actions and results to support company goals• 3PL warehouse management and logistics

Houston, Texas Area

• Updated financial models using electronic spreadsheets for review of company overall results• Investigated financial results for the warehouse and other departments to make recommendations for improvements• Accounts Receivable Analysts duties (Feb - Mar 2015)

• Provided administrative, communication and business support to the President/CEO and all members of the executive management team; local and regional• Maintained calendar of events – plan, schedule and coordinate management meetings, teleconferences, travel and outreach projects• Coordinated, coached and created SOW for management training meetings• Developed and maintained management SharePoint site for easy navigation and access to documents and training material

Houston, Texas Area

• Coordinated and improved new community development startup • Provided administrative and business support to Vice President of Design and department managers• Maintained calendar of events for Design Department• Created new and successful business proposals for developers

Houston, Texas Area

• Provided assistance to Human Resources Director for communications and support to local and regional offices• Restored and improved employee database, organizational charts and global directory

Houston, Texas Area

• Processed 1200+ invoices monthly, data entry, checks, expense reports, purchase orders and job costing• Managed and maintained all Accounts Payable accounts, team members and training• Created SOP and training manual for new Timberline software• Company newsletter

Houston, Texas Area

• Evaluated and investigated customer calls and directed to appropriate office and/or manager, along with administrative workflow for local office• Company newsletter• July – October 1997 – Temporary Employee