Tara Drenning Email & Phone Number

Pittsburgh, Pennsylvania, United States

• Responsible for verifying patient pharmacy and medical coverage & processing info with a main focus towards Medical verification.
• Processing pharmacy claims on the patient’s behalf through a pharmacy benefit system.
• Assisting patients by helping them to obtain copay assistance using copay cards or foundation for their medication.
• Discuss with patients a review of patient financial responsibility, obtains patient consents, and reviews payment.
• I currently collaborate with program team members as well as manufacturer partners.
• Record appropriate and accurate documentation of cases using call management software.

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania

• Primary Responsibilities
• Responsible for obtaining prior authorization information from insurance carrier for active patients
• Verify patient eligibility and request/follow-up on prior authorization requests with health plans and physicians
• Contact patients as needed to provide authorization status for active referrals
• Documenting the prior authorization information in pharmacy systems
• Assist with billing and reimbursement team projects as needed

Greater Pittsburgh Area

• Responsibilities:
• Communicate with patients via phone to establish rapport, ensure clinical compliance, and establish next shipment of medication
• Communicate with order management and fulfillment team to engage compliance, and to address concerns as noted during patient communication
• Accept direction from pharmacist and Leadership regarding various elements of specialty call compliance programs
• Additional projects and activities as assigned

Cranberry Twp, Pennsylvania

Cranberry Twp, Pennsylvania

-duties include Assisting team members with challenging service calls and policy inquiries. -Answer questions from agents and Other CSRs regarding policy status and coverage. -Inputs policy changes during telephone conversations with agents and policyholders, and provides on-line quotes to customers.-Resolves conflict between company, agent and customer.

Greater Pittsburgh Area

Specializing in helping individuals protect themselves and their family through Auto, Home, and Life Insurance. Helping business owners protect what they've worked so hard for through a variety of insurance options.

Altoona, Pennsylvania

Admin duties: Customer service, office filing, managing calls for the nursing office, daily scheduling for inpatient units, typing unit minutes, recording minutes for the nursing meetings, typing and revising forms and typing and revising physician orders.Clinical duties: patient EKGs, phlebotomy, IV starts, PPE readings.

Altoona, Pennsylvania

Verify patient health insurance, verify all patient information for clinical testing and surgical procedures, customer service, admissions, patient accounts, basic office duties.

Bachelor Of Science (B.S.), Business Administration

Activities and Societies: The National Society of Leadership and Success

Associate Of Science (A.S.), Medical/Clinical Assistant

Activities and Societies: Sigma Alpha Pi (The National Society of Leadership and Success)

Education record