Tara Harris Email & Phone Number

Catonsville, Maryland, United States

● Received Distinction Award for being in the top 10% in real estate transactions.● Promoted brand through marketing strategy using functional ongoing mailing blast of 5,000 postcards sent quarterly with 3% conversion rate.● Estimated properties’ value utilizing Realtors Property Resource (RPR) for comparative market analysis.● Utilized web-based tools including Salesforce, KV core and LionDesk to manage a database of clients.● Increased sales productivity by 10% by identifying areas of improvement and implementing strategies.● Used marketing to find best possible prices and conditions for properties.● Completed relevant training to remain informed within the real estate market

Miami, Florida, United States

● Managed a portfolio of 300+ domestic and international accounts for the NE Region. ● Increased sales by 25% through business development and lead generation.● Grew two large account’s revenues by 10%.● Provided customer support to a portfolio of 100+ accounts resulting in 95% conversion rate.● Maintained an average of 110% goal requirements for the first year in sales.● Awarded Top Account Representative out of 50 for order accuracy and largest call volume.

Baltimore, Maryland, United States

● Awarded Presidents Club for producing $55M in Sales in 2023.● Recognized in Washington Magazine in 2022 for Top Realtor in the top 10%.● Educated clients on the Real Estate Market and current trends.● Assisted potential clients with financial concerns regarding real estate sales and purchases.● Delivered exceptional service resulting in 5 star ratings and return clients

Severna Park, Maryland

● Conducted listing presentation training for new Real Estate Agents.● Sold 60 Homes, $20M in total sales.● Established marketing programs to advertise sales and rentals of homes in the Baltimore Annapolis area.

Columbia, Maryland

● Managed a portfolio of 300+ domestic and international accounts for the NE Region. ● Increased sales by 25% through business development and lead generation.● Grew two large account’s revenues by 10%.● Provided customer support to a portfolio of 100+ accounts resulting in 95% conversion rate.● Maintained an average of 110% goal requirements for the first year in sales.● Awarded Top Account Representative out of 50 for order accuracy and largest call volume.● Created and implemented customer service training manual for new and existing employees.

Richmond, Va

Served as a liaison for the International offices (internal customers) located in Shanghai and Brussels and facilitated meetings with team in Shanghai, China.Supported the execution of the export supply chain and resolved transaction and consumer inquiries and complaints for internal and external customers.Provided timely and accurate order entry and tracked orders from start to finish.Managed back orders and inventory management of goods through third party warehouse facilities and processed products returns credits and invoicing.Worked closely with our contracted freight forwarder (Expeditors) to request international bookings for overseas shipments and verified information on purchase orders and customs documents to ensure a seamless delivery of goods to the customer.Communicated collaboratively with planning, logistics, sales, marketing and finance concerning fulfillment process.Addressed and resolved credit-related issues and disposition of aged inventory for established accounts.

Silver Spring, Md

Facilitated through all departments the implementation of the Coca-Cola Quality System, (ISO certified), and coordinated continuous improvement. Monitored all Federal/State communications audits and managed systematic changes.Led efforts in ISO 9001 certification (only 8 out of 64 production centers are ISO certified). Trained all employees with a quality systems database, Excellence through Quality (ETQ), which streamlined audits, employee training and document control management.Integrated over 1000 documents from a manual system to an automated system which improved quality systems. Developed and improved all policies and procedures which improved effectiveness of our quality systems.

Columbia, Maryland

Supervised duties of local consumer responders in Atlanta, Georgia.Coordinated & trained Special Point of Contacts (SPOC) in Immediate Action Team training to ensure uniformity of operational procedures according to company standards.Responsible for providing executive management, production, warehouse and sales team with a monthly & year-to-date summary of contacts/complaints and trends for five production facilities.Selected to help develop the current Siebel consumer complaint database and reports.Handled routine and serious complaints to include consumer complaints related to product/packaging and driver accidents.Coordinated communication for problem resolutions that involved continuous interaction with the Immediate Action Team, quality assurance, public affairs, and sales. Ensured safety and the integrity of products by interfacing with the FBI, FDA, and corporate legal entities. Investigated, negotiated, and settled consumer claims within business units (production and sales centers) in MD, DC, PA, VA, and DE.Created, monitored and analyzed weekly sales and production reports using Excel and SAP. Determined when product analysis was needed. Analyzed product and package trends.Interpreted and summarized laboratory reports from The Coca-Cola Company or quality control lab and notified consumer of findings. Compiled, analyzed and presented quarterly quality complaint results to Quality Control Managers.

Columbia, Maryland

Managed the core public affairs and communications accountabilities, including government relations/issues management, community relations/business development, media relations/external communications and employee/internal communications, reporting to the vice president, public affairs & communications. Implemented the Political Action Committee Program to allow employees to pool financial resources to support candidates for public office. Conducted production tours for local and government officials.Responsible for the design and layout of company newsletter.

Columbia, Maryland

Attained new client sales and increased market penetration and product requirements. Directly interacted with customers in assigned sales market and provided sales to customers and ensured service accountability. Sold incremental displays and equipment placements – fountain, bottle and cans; sold promotional programs and ensured dealer compliance and contract requirements. Maintained inventory levels and point of sale to comply with company merchandising standards.Placed and transmit orders in conjunction with existing geographic sales routes.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: Cheerleader, gymnastics

Bachelors, Business Administration

Activities and Societies: Certified Travel Agent, American Pharmaceutical Sales Association Certification, GPA: 3.9/4.00 Magna Cum Laude.