Tara Kelsey, Cpds Email & Phone Number

Bedford, Massachusetts, United States

EnterpriseDB (EDB), the Enterprise Postgres company, delivers an open source-based data management platform, optimized for greater scalability, EnterpriseDB (EDB), the Enterprise Postgres company, delivers an open source-based data management platform, optimized for greater scalability, security, and reliability. EDB Postgres makes organizations smarter while reducing risk and complexity with enterprise-proven management tools, security enhancements, and Oracle compatibility. Over 4,000 customers worldwide deploy diverse workloads including transaction processing, data warehousing, customer analytics, and web-based applications, both on-premises and in the cloud.

Bedford, Massachusetts, United States

Ibm Corporation

I was promoted to renew IBM's portfolio for Passport Advantage customers. I am involved in all aspects of IBM's Subscription & Support (S&S) and Appliance renewal process. I provide research, account management, entitlement reconciliation, opportunity identification, quoting, customer negotiation, and order management.• Drove revenue baseline ~$5.2M and attained ~$6.6M at 130% of target by being proactive and getting in front of customers early and often, ensuring no last-minute obstacles.• Closed all future quarter renewal prior to current close, exceeding company goals.o Fast start baseline ~$2.8M renewed $2.9M+ at 108% of target.• Attained win back business baseline of $640K and renewed $624K at 98% of target procured by reaching out to customers who let support lapse, negotiating new deals to bring them back on to support.

Ibm Corporation

I developed and implemented proactive and effective territory management strategy each quarter to target and manage territory / accounts / pipeline to drive achievement of revenue goals for multiple brands within IBM suite. I leveraged all routes to market, including business partners / Social Media, web / e-marketing to foster long-term client relationships.• Ensured account retention by protecting / driving revenue stream, and maintained client install base by managing renewal process from end-to-end, including pricing, contract negotiation, licensing compliance, client expectations / escalations, and new license opportunity identification.• Delivered contributions in sales, education of project management team leadership, customer relations, managing entire sales cycle from initial consultation through proposal development, negotiation, and close.• Enhanced revenue growth, strengthened strategic partnerships, and supported channel sales initiatives, resulting in consistent on-time renewals on quarterly basis.• Closed deals prior to expiration, achieving consistent on-time renewals resulting in customer satisfaction.

Waltham, Ma

I provided services in a multi-vendor, multi-protocol complex system environment, while interacting with clients, vendors, and management to ensure high level of client satisfaction. During which time, I acted as a technical resource and point of escalation for operators or management. I engaged in identifying and resolving complex problems relating to product or service installation, hardware or software updates, configuration, operations, performance, or other aspects of information technology products and services related to operations environment.• Implemented solutions and developed new system elements, procedures, and processes for new acquisition, closing business quicker by knowing what each customer owned prior to IBM and ensuring that no client went unsupported during transition.• Established and documented new billing processes for sales team, allowing for proper invoicing.• Provided Sales team with weekly territory financial reports, helping each rep ensure that territories were meeting set goals and staying financially fit.• Furnished management with weekly financial reports to support their teams, which helped leaders see where teams were hitting targets and / or falling short, aiding in creating and maintaining healthy financial territory.

Waltham, Ma

I collaborated with senior professionals in development and delivery of services business. I coordinated and managed contracts, pricing, billing, forecasting, end-of-engagement, contract analysis, and customer satisfaction. I assisted managers and field in A/R, pulled monthly financial reports for ~80 contracts, and continually worked with finance to maintain financial posture on all contract issues greater than $100K.

Waltham, Ma

I worked directly with customers in coordinating site equipment rollout installation, procuring hardware, placing orders for equipment to be built / tested, scheduled / coordinated technicians for installation at client location.

I maintained operation for 175-seat restaurant, supervising staff of 80. I oversaw hiring, training staff, employee evaluations, scheduling, and payroll.

Philadelphia, Pa

I operated side by side with prosecutors and police in all aspects of research and investigation of criminal cases currently being tried. I observed witness interviews and shadowed prosecutors in court proceedings.