Taralee Muscillo Email & Phone Number

Red Bank, New Jersey, United States

Prudential Insurance PA And NJ

• Prudential Insurance — NJ. Developed Job Aids, processes and supporting documentation for a third party Digital Lab software for the Global Business and Technology Services Organization. Developed Job Aids, Processes.
• Prudential Insurance — PA. Developed Standard Operating Procedures and documented complex metrics gathering practices for the Annuities Information Technology Organization, Quality Assurance and IT Controls Teams..

• Baltimore, MD. Participated in writing, editing and responding to professional Requests for Proposals. Prepared all materials using Microsoft Word.
• Parsippany, NJ. Developed software requirements and participated in application analysis. Short-listed packages included client relational management and timesheet applications. Prepared all materials using Microsoft.
• Anaheim, CA. Performed software analysis, gap analysis, developed requirements, documentation and training materials for a Windows- and Web-based application. Prepared all materials using Microsoft Word and PowerPoint.
• Parsippany, NJ. Performed software training in person and via web conferencing for Windows- and Web-based applications. Prepared all training materials using Microsoft Word and PowerPoint.

Developed user and installation guides for an aggregation switch and personal gateways using Adobe FrameMaker and Microsoft Word.

• Automatic Data Processing, Inc — Parsippany, NJ. Performed technical writing, editing, and formatting using Adobe FrameMaker and Microsoft Word.

• South Plainfield, NJ. Developed software process documentation for a carrier-class switching platform developed for next-generation packet-based telecommunications networks. Documentation developed using Adobe.

• Parsippany, NJ. Developed documentation for a web-based software application. Documentation developed using Microsoft Word.

• West Long Branch, NJ. Developed documentation and online help for software Provisioning Tool. In addition, responsibilities included designing interface components and quality testing for the Provisioning Tool..
• Developed technical documentation for Enhanced Services Platform services and processes. Documentation was written for technical support personnel and developers. Documentation developed using Adobe FrameMaker and.
• Developed multiple Alarm and Troubleshooting manuals for several Net2Phone platforms, processes, and products. In addition, responsibilities included working with developers to identify alarm requirements and.

• Lucent Technologies — Lincroft, NJ. Developed administrative and user documentation for a new, network management client-server application for the Lucent Technologies PathStar product. Developed Documentation using.
• Trained technical support personnel on the client-server application using video, manuals, and a real-time demonstration of the product.

• International Flavors and Fragrances — Hazlet, NJ. Developed an Operations Manual that described the daily tasks of the Operators who monitor the IFF enterprise network. Manual procedures spanned Mainframe, NT, and.

• Princeton, NJ. Senior Technical Writer for e-solutions software suite. In addition to writing software user manuals – also began FrameMaker and WebWorks template development for paper, electronic, and HTML documentation.

• Princeton, NJ. Senior Technical Writer for Insurance Industry Claims, Policy, Finance, and Risk Management software. Developed context-sensitive help. Developed help standards and documentation templates using Blue Sky.
• Performed interface reviews and developed product feature specifications with product team and clients to increase application usability.
• Performed presentation, training, and testing of software on a regular basis.

• Shrewsbury, NJ. Documentation Supervisor and Senior Technical Writer for McAfee’s industry-leading Network Management Business Unit. Multiple projects delivered during fast-paced and aggressive development cycles.
• Managed documentation team across multiple sites, delivered project schedules, assigned resource allocation, as well as performed peer and table-top reviews.
• Developed administrative and user documentation for server- and client-based software. Documentation developed using Adobe FrameMaker and Acrobat. Developed online help for server- and client-based software. Online.

• Florham Park, NJ. Edited and produced environmental reports, technical documents and responses to professional Requests for Proposals.