Primary Job Responsibilities -Greet all visitors to the facility including new and repeat donors in a timely manner. -Answer incoming phone calls in a timely manner. -Administrative functions related to new donors and repeat donors including: -Verify appointment times. -Assist donors with future appointments, -Ensure repeat donors scan in electronic system. -Notifying the appropriate personnel that visitor/donor has arrived. -Contact donors to remind them of physical appointments. Other Duties and Responsibilities: -Support the center management team in identifying operational opportunities. -Initiate changes to center processes as needed.