I focused on data solutions, particularly integrating and optimizing Genesys Cloud data. My responsibilities included: - Designing APIs in .NET for cloud space integration. - Developing and maintaining APIs for retrieving and processing raw data from Genesys Cloud. - Building real-time and batch processing solutions for data aggregation and reporting. - Writing efficient SQL queries and views for complex data sets, with a focus on performance optimization. - Collaborating with cross-functional teams to design and implement a SaaS reporting platform for custom reports across multiple organizations. - Working closely with designers and marketing teams on webpage content, diagrams, and user interface decisions. - Updating and improving automation scripts for data integration and bulk data insertion processes, utilizing PowerShell, Python, C#, and other technologies. - Implementing solutions for handling large datasets and ensuring data consistency and accuracy.

API Development & Integrations: - C# .NET Core API development and integrations - Solution architecture design using Microsoft Azure PaaS Services - Cloud solution design for various system components on Microsoft Azure - Cloud cost optimization, implementing serverless solutions - Orchestrating and automating build & deployment processes using PowerShell and Azure DevOpsGenesys Cloud Projects - Integrated Genesys Cloud with Dynamics 365 and Siebel - Developed reporting solutions based on Genesys Cloud and CRM APIs - Implemented real-time analytics using Genesys Cloud WebSocket - Developed web APIs using .NET Core and Azure Functions - Created custom priority routing integrations

-I started as a .NET Software Engineer, working from Ukraine with a Danish team, where we built strong relationships.-After a few years of collaboration at FDC, I took on the responsibility of managing a team of six developers and designing the system architecture. I also participated in development and worked closely with business analysts. Additionally, I mentored and trained two junior developers.-Together, we built a positive and collaborative offshore team, delivering large-scale solutions for the Danish insurance and pension industry.

-Front-end development using WinForms and WPF-Back-end development with WCF and SQL-Database migration from one schema to another in SQL-Migrating the application from WinForms to WPFThis project strengthened my skills in both front-end and back-end development, as well as database management and migration strategies.