Owns key accounts, client and partner relationships and accountable for successful program delivery.Develops internal capabilities to support key program teams and market penetration.

Coach project teams to deliver Pega applications to our clients through professional consulting and agile development expertise. Support srcLogic's continued rapid growth through marketing, sales, and other internal functions.

Compass Pro Bono is a nonprofit inspiring business professionals to engage with their local nonprofits to transform communities. The Board of Directors will help management enter a phase of transformational growth, and I'm proud to be one of 5 new members on the slate.

A sports themed lifestyle brand to inspire kids - and their grownups! - to love learning. Celebrate Intellect is the Home of the League of Intellectual All Stars, a fictional sports league of scientists, artists, philosophers, entrepreneurs and other intellectual giants. We sell official team merchandise to those who want to celebrate their intellectual heroes and heroines the same way we do our athletes and pop stars - with the shirts on our backs.

One of four company owners. Responsible for strategy and operations, employee management, account management, and successful client project delivery.

Redesigned the internal business processes of entire firm, from recruitment to onboarding, marketing, sales, and more.Reorganized firm structure from three silos into a collaborative matrix organization supported by shared services.Implemented and manage Quality Assurance program to improve employee selection process and results.Implemented salesforce.com CRM and manage leads, accounts, contacts, and channels.Managed accounting, human resources, sales, marketing, and strategy.

Developed two new service lines: Business Enablement Services - a generalist service offering sharp, skilled, and adaptable domestic resources at competitive rates - and Healthcare Solutions - a new industry vertical that specializes in business process and health IT (EMR/EHR) consultancy.

Managed Human Resources functions from recruitment to on-boarding, compensation negotiation, benefits selection and administration, payroll, and HR policies.Managed employee communication, leadership strategy, and operations projects.Recruited, recommended, hired, and developed PeopleSoft consultants for various clients, doubling the company's revenue from $2m to $4m in under one year.Evaluated benefit and service vendors including insurance providers, resume management software, payroll processors, and financial packages.Maintained knowledge repository and wrote industry training pieces.Managed Business Development efforts including networking, marketing, brand development, and website content development.Reviewed and negotiated contracts with both clients and vendors.Consulted with legal counsel on employment and contract issues.

Inaugural member of the Candidate Experience (CandE) Bar, a collaborative group of talent industry peers from CandE award recipient companies. The mission is to champion the delivery of a premier and benchmarked candidate experience through collaboration with industry influencers and leadership to provide the resources required to positively impact businesses and brands globally.

Project Manager for Client Computing Services workstream in the integration of Hospira, a Chicago-based pharmaceutical company, into Pfizer after its $15 billion purchase. Managed the integration of client computing services globally: 19,000 mailbox migrations, 8000 PC upgrades from Windows 7 to Windows 10, desktop application remediation, terabytes of file shares, printers, and videoconferencing systems. Established interdependencies with network, operations, compliance, and support teams, with 94% user satisfaction rating.

Windows XP Remediation: Managed project to remove Windows XP devices - laptops, desktops, lab, and automation - from Pfizer's computing environment globally and replace with Windows 8, virtual, or corporate imaged BYOD as needed. Heavy data analysis, coordination with deployment teams, and monitoring and reporting.

Perform Project Manager duties for the Global Desktop Engineering team's update of operating system infrastructure for the enterprise migration of Windows XP to Windows 8.Manage Microsoft Project Plan; drive tasks to completion; collect, assemble, and report project statuses to program teams; manage RAID log and team's SharePoint site.Manage client account and Providge team members to ensure successful delivery and client satisfaction.

Engaged to create a go-to-market sales and marketing plan for the AMA's new health IT platform, which integrates EMR/EHR, ePrescribing (eRx), drug management, clinical decision support (CDSS), patient registry, lab interface, continuing medical education (CME), medical research, news, and information, and practice management and revenue cycle solutions.Provided strategic guidance for healthcare IT market entry, including product design, service capabilities, marketing segmentation and messaging, and competitive viability.Managed multiple work streams to redesign product and enhance marketability.Provided framework and assistance with value proposition development to key AMA executives.Reviewed and enhanced budgets, staffing, and forecasting with executive sponsor.

Responsible for Pfizer's New York Therapeutic Areas Scientific Information Services internal customer engagement strategy. Showcased department's value through the development of a deliverables portfolio, a tangible demonstration of data and information retrieval, synthesis, and analysis provided to research, development, medical, and commercial teams.Re-engineered an information dissemination process, saving Pfizer 3.4 GB of email traffic per month. Reduced risk by replacing a custom and proprietary system with Microsoft SharePoint collaboration software. Managed change through consistent communication and training throughout transition period.Managed an end-to-end RFP process. Recommended vendor recipients, detailed requirements, managed communication between Pfizer and vendors, hosted presentations, and provided detailed metrics and cost-benefit analysis to support the business case.

Participated in the design, testing, implementation, and global roll out of a custom Identity Management system and process, built in PeopleSoft and tied closely to HRMS transactions and Sun IDM. Managed global roll out, stakeholder communications, and end user training. After promotion to PM, led design sessions to improve functionality, fix bugs, and integrate with downstream systems.Represented system on a joint task force to analyze and document the full identity and access process for a particular customer group, establishing "white glove" service to the users.Represented the system during internal and external audits, explaining in layman's terms the system's functionality, exception processes, and interfaces with downstream systems.Performed Quality Analysis (QA) of a newly developed downstream account request process and system, making recommendations to leadership for areas of improvement.

Managed team of 5 resources to ensure timely and accurate deliverables.Designed system and process modifications and wrote spec documents according to functional requirements.Participated in cross-functional teams to represent interests of system, project team and management.Managed thorough system and process documentation.Represented system in multiple internal and Sarbanes-Oxley audits, providing timely information and ad hoc reports to auditors.Maintained scope system modifications by working with stakeholders to reengineer processes.Functional LeadManaged global rollout of custom HRMS system and process to 97 countries and over 500 Pfizer offices. Consulted with cross-functional local project teams to ensure timely implementation and communication efforts.Ensured compliance with local legal/regulatory environment, including review of U.S., European Union and Canadian data privacy laws.Trained end users via web meetings, teleconference, and support documentation.Liaised with training and translation vendors to ensure accurate and up-to-date system and process documentation.

Managed a $1 million sales floor for a specialty retailer, consistently ranking in the top ten nationally in the company for sales and service, and awarded Department of the Month during first month. Performed Acting Store Manager duties and resolved customer and employee issues.Recruited, hired, trained, and managed six sales and service employees and mentored one of five store interns.Championed new inventory and CRM technology.Envisioned, planned, and managed monthly revenue-producing projects.

Solicited, sold, and serviced small conventions from southeastern United States. Consistently exceeded sales quota, achieving over $1.3 million in combined revenue; Led Sales Team with 20% more signed contracts than the closest associate.

Increased food and beverage revenues by using consultative selling techniques.Coordinated interdepartmental details between Sales, Accounting, and Operations.Worked directly with Human Resources on various cross-functional projects.