Tara Todd Email & Phone Number

Austin, Texas, United States

Chief of Staff (CoS) for CIO, which includes defining strategy, processes, and priorities across the organization and special projects as needed. Direct responsibilities for PMO, business intelligence, ITIL service management, budget/financial planning, and IT process improvements. Drive prioritization of data pipelines, data standardization and delivery of KPIs/OKRs, as well as expanded usage of Snowflake and Tableau across FICO. o Introduced an IT project intake framework that allowed FICO to see all upcoming cloud sales, forecast the necessary staffing and timelines, identify bottlenecks, and determine key product investment opportunities to reduce delivery times. This process reduced the number of escalations by over 50% and allowed FICO sales teams to set the right expectations with customers.o Data intake and dashboard development to allow sales operations and GTS teams to track and subsequently reduce AWS pilot costs. Achieved annualized savings of $800k.o Created enterprise data management strategy and governance model. Implemented data governance council to eliminate siloed decision-making and help transform FICO into a data-driven culture using data and insights to drive meaningful business outcomes. o Revitalized ITIL service management by leading change from reactive to proactive problem-solving strategies through actionable business intelligence.

Austin, Texas, United States

Implemented and owned GM’s global enterprise business intelligence platforms including Cognos, Tableau, MicroStrategy, and Microsoft used by 18,000+ IT developers as well as GM dealers and suppliers. Team had responsibility for infrastructure setup, software installation and upgrades, vulnerability patching, troubleshooting, as well as deep product consulting, onboarding, training, and integration. o As part of GM’s 3-year data center transformation effort, consolidated 70+ individual Cognos instances across GM into a single enterprise environment.o Developed and implemented enterprise business intelligence processes, including tool best practices, lifecycle management, and operational support models.

Austin, Texas, United States

Spearheaded delivery of long-term global business intelligence projects involving multiple business segments across diverse geographic regions. Leveraged strong communication skills to establish relationships, coordinate cross-functional activities, and manage end-to-end engagement for solution and database architecture, security design, metadata development, implementation, stabilization and testing. Developed innovative cross-domain reports across organization’s global sales business partners network.o Completed multi-year $6M sales reporting automation project to create and continuously update actionable business intelligence technologies for use by 22,000+ global sales users.o Led comprehensive redesign of base architecture and package data with consolidation of 100+ tables into one global package layer with one fifth of previous table volume.

Defined, created, and executed non-compliance/fraud detection algorithms and analyzed data inputs and outputs for mathematical models and statistics used in creation of neural networks to identify healthcare fraud in state-administered Medicaid programs.

Mba, Ecommerce

B.B.A., Business Management

Summa Cum Laude

Chemical Engineering

Activities and Societies: President, Tau Beta Pi (National Engineering Honor Society)

Chemical Engineering