Tariq Khan Email & Phone Number

New York, New York, Us

Resolve technical issues for +2000 internal end-users, locally and internationally.Maintain +2000 Macbooks/Windows PC laptops; use JAMF (Mac RMM), InTune (Windows RMM).Manage accounts, deployments, permissions, licenses, and groups in Okta, ManageEngine ADManager Plus, Active Directory, MS365 Admin Portal.Manage the entire RCM Department’s IT infrastructure, including standalone Okta and Google Suite instances.Work with international RCM vendors in maintaining OncoEMR accounts and environments.Run company-wide events with Crestron AV setup.Use Okta Workflows to generate automated processes to deactivate accounts, saving the company $180,000 in licensing fees.

Foxborough, Massachusetts, Us

Resolve technical issues for ~4000 end-users at +40 financial firms. Provide ‘white glove’ service, incl. site visits as needed.Manage +3000 devices (Windows, Macs, iPhones, Androids); used N-Central, Addigy (Mac RMM), LogMeIn, Intune, Kaseya.Manage accounts, deployments, permissions, licenses, and groups in MS365 Admin Portal, Powershell-Exchange Module, and Active Directory.Manage and maintain +300 VDIs (Azure and on-prem).Manage and maintain financial applications: QuickBooks, CapIQ, FactSet, BNA, CCH, Sage, RedBlack, Macabacus.Manage and maintain security products: McAfee Encryption and Proxy, Symantec Blue Coat, BitLocker.Detect and resolve vulnerabilities; use Nessus Tenable.Manage spam filters (O365, Mimecast, Symantec).Manage and configure VOIP phones (Megapath, 8×8, Mitel, RingCentral).Train new personnel.

Responsible for providing “white-glove” service for 40+ financial firms in troubleshooting and resolving end user issuesManaged 3000+ devices using N-Central, Addigy (Mac RMM), LogMeIn, Intune, (Windows, Macs, iPhones, and Androids) for financial firms and hedge fundsResponsible for managing various spam filters for multiple clients; O365, Mimecast, SymantecExperience with multiple Office365 email migrations from On-Prem ExchangeResponsible for regular on-sites at client offices to resolve user issues (hardware, software)Responsible for understanding 40+ different client infrastructure and nuancesResponsible for managing and troubleshooting 300+ VDIs; Azure and On-Premise VDIsManaged and led entire help desk team for client onboardings which involved on-sites across the nation, scheduling with clients, and deployed 300+ new devicesExperience in troubleshooting and managing various financial applications (Bloomberg, QuickBooks, CapIQ, FactSet, BNA, CCH, Sage, RedBlack, and Macabacus)Experience in troubleshooting and managing various security products; McAfee Encryption, McAfee Proxy, Symantec Bluecoat, Bit lockerResponsible for resolving vulnerabilities that were detected from Nessus Tenable scansManaged and configured various VOIP phones for clients (Megapath, 8x8, Mitel, Cisco Call Manager – including configuring phones via CLI)

Responsible for making sure all patching was up to date on various devicesRan security scans on multiple devices to monitor malware and vulnerabilitiesResponsible for the onboarding of various computer buildouts and decommissioningResponsible for the purchase and installation of various devices that the client’s requestedDecommissioned client’s site and moved entire office to a new locationWorked with various vendors to resolve outages Worked onsite with Systems Admin team and Networking team to resolve issues with servers, switches, and outages.

Performing extensive technical assistance, providing networking, design, installation and maintenance services. Responsible for configuration and testing of any new hardware and software. Visiting client sites to perform installation, deployment, and troubleshooting of hardware, software, operating systems and server operating systems. Repairing and maintaining TCP/IP networking and hardware, such as routers, servers, switches and firewalls.

I manage sales and finances in a retail environment, and hold extensive experience in dealing with customers and their needs.

Newark, Nj, Us

Collaborated with technical team to performed Tier 1 and 2 technical support on staff and student devices. Configured, maintained and deployed academic Windows laptops and Chromebooks through Kaseya and Chrome OS Admin. Inventory all equipment in preparation for relocation and testing in WASP Asset Management.

Worked with local high school students to develop technical solutions for business cases, with the main goal of spreading awareness to students on STEM. Operated in a team of five students to conceptualize an outreach program to give medical aid to isolated regions.

New York, Ny, Us

Worked in Quickbooks for data entry and Microsoft Access databases. While learning about data entry and basic Quickbooks financial management, I aided in record-keeping of client information and organization of data.

San Francisco, Ca, Us

Conducted research on competitors and social media practices to increase the popularity of the FarFaria iOS application.

Teaneck, New Jersey, Us

Volunteered within a hospital unit to assist both medical professionals and patients in their duties.

Bachelor Of Science (Bs), Information Technology

Ged, Computer Science