Itops/Rcm Support Engineer
CurrentResolve technical issues for +2000 internal end-users, locally and internationally.Maintain +2000 Macbooks/Windows PC laptops; use JAMF (Mac RMM), InTune (Windows RMM).Manage accounts, deployments, permissions, licenses, and groups in Okta, ManageEngine ADManager Plus, Active Directory, MS365 Admin Portal.Manage the entire RCM Department’s IT.