Customer Relationship Management Executive
CurrentHandling customer interactions and maintaining a positive relationship with clients in the real estate sector.o Managing inquiries, resolving customer complaints, and providing information on available properties.o Assisting the sales team with client follow-ups and coordination for site visits and property bookings.o Documenting customer data and maintaining detailed records of interactions for follow-up and analysis.o Utilizing CRM tools to track leads, manage communication, and improve customer retention in a highly competitive real estate market.o Providing post-sale support and ensuring customer satisfaction throughout the purchase process.
May 2023 - Present
