Tarun Kumar Singh Email & Phone Number

SummaryAn Experienced Application and Product Support Specialist with over 7.5 years of experience in Operations and Deployment. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Having Successful experience on SQL/Oracle Server, Microsoft Dynamics CRM, SNOW, TFS, Product Configuration, Customer environment upgrade Support, AMI technology, Redis & API Gateway administration, and other Ticketing and Monitoring Tools along with ITIL processes.Recognized consistently for performance excellence and contributions to success in Production Support industry. Enthusiastic Professional, eager to contribute to team success through hard work, smart work to detail and excellent organizational skills.Clear understanding of how to handle, manage and Resolve Priority Tasks within SLA. Attending Regular Trainings on new Technologies and acquiring Core domain knowledge. Motivated to learn, grow and succeed. Experience in handling a Team of 5-6 members.Technical Skills & ToolsMySQL, SQL, Oracle, CIN, Command Center, Soap UI, SNOW, CRM, SDM, Basics of Linux, Unix, AMI-Advanced metering infrastructure, Redis Administration, CA Layer 7 API Gateway administration, APM, KibanaOperating System: Windows, Linux

Listed skills include Microsoft Office, Customer Service, Management, Microsoft Excel, and 6 others.

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  National Institute Of Technology Surat

  Mechanical Engineering