Tarun Kumar Singh

Tarun Kumar Singh Email and Phone Number

Technical Account Manager | CSM, AWS, Azure Certified @ Pivotree
toronto, ontario, canada
Tarun Kumar Singh's Location
Noida, Uttar Pradesh, India, India
About Tarun Kumar Singh

In my role at Pivotree, I've honed my expertise in IT service management and infrastructure leadership, particularly within the dynamic e-commerce sector. My focus on cloud migration and process management has been pivotal in facilitating seamless technology transitions for our diverse clientele across North America, Europe, and South Africa.Collaborating with teams, I've administered critical change and project rollout management, ensuring adherence to stringent SLAs. By leading peak season infrastructure right-sizing, our collective efforts have significantly bolstered retail operations, attesting to our commitment towards excellence in service delivery and client satisfaction.

Tarun Kumar Singh's Current Company Details
Pivotree

Pivotree

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Technical Account Manager | CSM, AWS, Azure Certified
toronto, ontario, canada
Website:
pivotree.com
Employees:
214
Tarun Kumar Singh Work Experience Details
  • Pivotree
    Technical Account Manager
    Pivotree Aug 2020 - Present
    Noida, Uttar Pradesh, India
    • Managing various customers of North America, Europe and South Africa for account management and operations. Most of the customers are E-Commerce customers on Oracle commerce (ATG) platform and using Pivotree Hosting services on AWS and other Data centers.• Helping customers to migrate to new technologies like On-premises to cloud adaptation. E-Commerce software up gradation, Database version up-gradation and other software and services.• Working on Atlassian suite (Confluence, Jira, Service Desk) for documentation and service desk.• Administered Change Request Management, Project Rollout Management, SLA Management & Process Management. • Lead Peak Season Activities (Right Sizing of Infrastructure) for Retail customers for Black Friday and Holiday Season.• Ensured quality of services provided to customers through time-to-time governance meeting & customer engagement• Working on various tools like NewRelic, Pingdom, Rapid7, Uptrends, Cloud health, Zabix, Salesforce for process and management.
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  • Ison Technologies - Leading It Company In Africa And Middle East
    Account Manager
    Ison Technologies - Leading It Company In Africa And Middle East Aug 2017 - Jul 2020
    Lagos, Nigeria
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  • Altruist Technologies Pvt. Ltd.
    Senior Manager
    Altruist Technologies Pvt. Ltd. Jul 2016 - Jul 2017
    Lagos, Nigeria
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  • Digispice Technologies
    Technical Manager
    Digispice Technologies Jul 2014 - Jun 2016
    Nairobi, Kenya
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  • Digispice Technologies
    Assistant Manager
    Digispice Technologies Jan 2011 - Jun 2014
    Kampala, Uganda
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  • One97 Communications Limited
    Associate
    One97 Communications Limited Mar 2010 - Dec 2010
    Noida Area, India
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  • Optiontown
    Software Engineer
    Optiontown Sep 2008 - Feb 2010
    New Delhi Area, India
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Tarun Kumar Singh Education Details

Frequently Asked Questions about Tarun Kumar Singh

What company does Tarun Kumar Singh work for?

Tarun Kumar Singh works for Pivotree

What is Tarun Kumar Singh's role at the current company?

Tarun Kumar Singh's current role is Technical Account Manager | CSM, AWS, Azure Certified.

What schools did Tarun Kumar Singh attend?

Tarun Kumar Singh attended Dr. A.p.j. Abdul Kalam Technical University, Shobhit University.

Who are Tarun Kumar Singh's colleagues?

Tarun Kumar Singh's colleagues are Patrick Jaquinto, Swaminath G, Iim B , Apics Cscp, Anjali Chaurasiya, Kajal ., Training Qa, Sanlap Bose, Ian Smith.

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