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Tarun Mathur Email & Phone Number

Team Lead IT Production Support at CCS COMPUTERS PRIVATE LIMITED
Location: Pune, Maharashtra, India 5 work roles 1 school
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Role
Team Lead IT Production Support
Location
Pune, Maharashtra, India
Company size

Who is Tarun Mathur? Overview

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Quick answer

Tarun Mathur is listed as Team Lead IT Production Support at CCS COMPUTERS PRIVATE LIMITED, a company with 230 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Tarun Mathur.

Tarun Mathur previously worked as Information Technology Service Desk Team Lead at Ccs Computers Private Limited and Assistant Manager IT Customer Support at Ccs Computers Private Limited. Tarun Mathur holds Bachelor'S Degree, Information Technology from Bansal College Of Engineering, Nh-12, Mandideep, Bhopal-462046.

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Email format at CCS COMPUTERS PRIVATE LIMITED

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CCS COMPUTERS PRIVATE LIMITED

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Profile bio

About Tarun Mathur

Over 16 years of extensive Team Leader IT Production Support experience in both federal and commercial environment. Demonstrated abilityin the provision of customer support services. Includes establishment of the client base, extensive customer servicing, consistently met/exceeded goalsand management programs. Extensive experience in facilitation operation procedures. Respond to customer complaints, resolve problem elements andinventory control. Exceptional communication/interpersonal and organizationskills.

Listed skills include Dns/Dhcp, Installation And Configuration Veritas Backup Exec 10.0 And Nt Backup, and Server Configurations Of Microsoft 2003 Server.

Current workplace

Tarun Mathur's current company

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CCS COMPUTERS PRIVATE LIMITED
Ccs Computers Private Limited
Team Lead IT Production Support
delhi, delhi, india
Employees
230
AeroLeads page
5 roles

Tarun Mathur work experience

A career timeline built from the work history available for this profile.

Information Technology Service Desk Team Lead

Current

Pune, Maharashtra, India

  • IT Operations / IT Service Management.
  • End User Support Management.
  • Vendor Management
  • IT Asset Management & Asset Dispositions
  • Manufacturing Shop Floor IT Operation Management ( LCD,BMS,REF,RAC and WM Line)
  • Basic in Network / Hardware
Jan 2021 - Present

Assistant Manager It Customer Support

Pune, Maharashtra, India

  • Established security policies and procedures that encompassed redesign of the network infrastructure.
  • Directed initiative to improve the stability of the platform by integrating server and website monitoring
  • Managing 24*7 Service Desk as a part of Service Desk Management.
  • Ensuring that service delivery takes place based on the Service level agreements.
  • Review performance with the customer periodically during on-going phase. Ensuring smooth operations for all systems across the IT teams.
  • Conduct weekly review meeting with Vendor on Breakdown Calls, ensuring prompt closure of pending issues at sites.
Jan 2017 - Dec 2020

L2 Customer Support Engineer

Pune, Maharashtra, India

  • Install, upgrade, support and troubleshoot XP, Windows 7and Windows 10.
  • Email & User account administration, i.e., account creation and management and password resets on Active Directory.
  • Essential Office network setup and administration experience.
  • Diagnosed and resolved user issues with MS Outlook Mail Client 2007,Office 2007 (Word, Excel, etc.), Oracle 7.3.4,Java
  • Troubleshooting, installing and updating desktop PC hardware, software, printers and other peripherals
  • Configure antivirus software to fully protect IT environment.
Dec 2014 - Dec 2016

Sr. Engineer Customer Support Engineer

Bhopal, Madhya Pradesh, India

  • Assist staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.
  • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, email servers, computer conferencing systems, application servers and administrative systems.
  • Responsible for Asset Management System (PC, Server, Hardware and Software inventory)
  • Responsible for Weekly Report and Monthly Report (IT support Issue and Call Report)
  • Install, upgrade, support and troubleshoot XP, Windows 7and Windows 10.
  • Email & User account administration, i.e., account creation and management and password resets on Active Directory.
May 2009 - Dec 2014

Desktop Support Engineer

Bhopal, Madhya Pradesh, India

  • Handling HCL Desktop’s, HCL Laptop’s, IBM Laptop’s And Dell Laptop’s & handling network of 75 systems and troubleshooting the applications in the Regional Office & other Branch Office.
  • Handled server support with security policies and engaged in troubleshoot the desktop problems.
  • Managed Windows 2003 Server, LAN, Print Server, Windows XP Professional and Network Printer.
  • Attended and closed calls related to Hardware, Software, Peripherals and Network Connectivity as per SLA.
  • Administration of Lotus Notes Local Server Administration & Lotus Notes Client 7.
  • Backups and Restore using VERITAS Backup Exec 10.0.
Feb 2008 - Apr 2009
Team & coworkers

Colleagues at CCS COMPUTERS PRIVATE LIMITED

Other employees you can reach at ccscomputers.co.in. View company contacts for 230 employees →

1 education record

Tarun Mathur education

FAQ

Frequently asked questions about Tarun Mathur

Quick answers generated from the profile data available on this page.

What company does Tarun Mathur work for?

Tarun Mathur works for CCS COMPUTERS PRIVATE LIMITED.

What is Tarun Mathur's role at CCS COMPUTERS PRIVATE LIMITED?

Tarun Mathur is listed as Team Lead IT Production Support at CCS COMPUTERS PRIVATE LIMITED.

Where is Tarun Mathur based?

Tarun Mathur is based in Pune, Maharashtra, India while working with CCS COMPUTERS PRIVATE LIMITED.

What companies has Tarun Mathur worked for?

Tarun Mathur has worked for Ccs Computers Private Limited and Hcl Infosystems Ltd..

Who are Tarun Mathur's colleagues at CCS COMPUTERS PRIVATE LIMITED?

Tarun Mathur's colleagues at CCS COMPUTERS PRIVATE LIMITED include Lucky Koul, Rohit Singh, Sajil Venugopal, Jitender Pal, and Vinod Saini.

How can I contact Tarun Mathur?

You can use AeroLeads to view verified contact signals for Tarun Mathur at CCS COMPUTERS PRIVATE LIMITED, including work email, phone, and LinkedIn data when available.

What schools did Tarun Mathur attend?

Tarun Mathur holds Bachelor'S Degree, Information Technology from Bansal College Of Engineering, Nh-12, Mandideep, Bhopal-462046.

What skills is Tarun Mathur known for?

Tarun Mathur is listed with skills including Dns/Dhcp, Installation And Configuration Veritas Backup Exec 10.0 And Nt Backup, and Server Configurations Of Microsoft 2003 Server.

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