As the AI Architect for AI Enabled Smart Agent Assist and Smart Audit solutions, I have contributed to empowering customer service agents and facilitating process audits within organizations. The former tool enhances the performance of customer agents, while the latter is versatile enough to audit any defined process in an organization. These innovative solutions enable companies to achieve lower Average Handling Time (AHT), elevate performance levels, and ensure 100% compliance across all transactions. A testament to their impact is the successful deployment of solutions worth over 27 million pounds.Xtrakto360.AI : I spearheaded the launch of an advanced information extraction tool. This tool, designed to process both scanned and digital documents, harnesses the power of Generative AI. Since its introduction, it has been gaining significant traction in the market.Skills : Generative AI, RAG, LLM, Conversational Ai, Document Extraction, NLP, CV

Experience in (Computer Vision and NLP) Deep Learning1. PCB Small Component Detection | Computer Vision• To detect very tiny components, create BOM, PCB Assembly Error detection, PCB defects and reverse engineering of PCB design.2. Medical and Legal Dashboard | NLP | OCR3. Automatic Traffic Vehicle Counting | Computer Vision4. Attendance Management System | NLP & Computer Vision | Face Recognition5. Industrial Box Cutter | Emergency Stop | Computer VisionUVSaber | UV Sanitizer: While COVID-19, designed, developed, manufactured and sold 1300+ units (25Lakh+ business). UVSaber brand visibility (https://tinyurl.com/yy9v555c) with average 4.5 stars.Hotel Revenue Leakage Solution:Ideate, POC, design, development, deployment, web and IOT Cloud infra, Firmware, data modelling, requirement, project plan and customer support. Generated 12K+ booking on platform with 4K unique customer.Attracted and received Investment of 37Lakhs in 1.5 year.Role:• Developed the Initial POC with only two members. And final platform with very limited team size.• Designed, develop and deployed complete stack from Scratch, on bare metal AWS EC2 Server with scale in mind.• Generated Lead data for Sales• Iterated Firmware, hardware, Software and Mobile apps with dynamic customer needs.Television Audience Measurement:Patent Published, technology purchase pending by TRP GIANT BARC. Naïve way to calculate TRP with IOT as base framework. Attracted and received Investment of 10+Lakhs in 4 months. Role:• Responsible to lead multidisciplinary resources from Technology and Manufacturing.• Developed the Initial POC to final platform with max 4-5 members. • Developed IOT stack with custom inter communication protocols.• Presented to BARC India, attracted a business project of yearly 2cr but did not mature due to unfair terms.• Created multiple sub products for various other opportunity.• Used the old project and customized for Television Audience Measurement.

Pre-Paid Energy Autonomous IVRS System for Society: Designed and developed solution from scratch with 1 resource. Desktop based application in java with dialogic card.IVRS, it was 80% better that previous solution and build with 1/10 of overall costPre-Paid Metering System:Earlier Pre-Paid metering system was almost manual, convinced management to develop from scratch again.Role:• Initial testing found entire system full of bugs.• DevOps, lead a team of 4 members for complete end-to-end software stack.• Complete Responsibility of Deployment and DevOps• Involved in various software engineering problems within project.• Responsible to solve inter-department issues• Completely responsible for R&D’s and POC.

Board Level Designing, Product Level designing

Worked as hardware design engineer in embedded domain, for almost 4.5 years.Got an opportunity to lead small teams for various Projects1. Indian Railways Axle Counter2. Indian Railways Emergency Light3. Vehicle Tracking System4. DefenseSkills Acquired:1. Schematic Design2. Small PCB Design3. PCB design Verification

Hardware Debugging , Component Selection, Hardware design , schematic design