Business Development: • Identifying and capturing new business avenues from domestic and international market• Managing current accounts, generating additional profitable business, and coordinating complete sales cycle. • Developing and implementing marketing plan. • Determining and evaluating prospect customer’s buying requirement. • Promoting products and company on Business Portals (B2B) like alibaba.com and indiamart.com and in domestic trade shows for generating more business enquiries.Team Handling: • Managing business development team for developing business in domestic and international markets. • Allocating the business enquiries generated from B2B Portals and other sources to the concerned team members. • Identify customer profile and their presence in the market before contacting them and making the business strategy accordingly. • Conduct regular meeting to discuss all the on-going task and future course of action.• Track and monitor performance levels. • Recruiting team members, export merchants, export commission agents and overseas distributorsProcess Handling: • Allocating business queries • Formulating business strategy accordingly to tap the customer• Working with R&D to formulate and implement customer’s required solutions• Preparing proposals and presentations for new and existing clients• discussing business aspects and having face to face meeting with the customers to close the deal• negotiating on pricing and on Terms & Conditions for payment• Generating Performa Invoice and relevant bills & documents

Branch Operations and Process: • Appointed as a Fire Safety In-charge and Second Cash Custodian of the branch after branch manager• Handling total Personal Loan Processing from login of file till sending the Loan file to RMU for physical storage of all Loan documents after Loan disbursement. This includes:- o Accepting logins form the Team Members and Tele-Callers, o Screening the documents to find out correctness and eligibility of loan documents, o Checking the De-Dupe and CIBIL Score of the customer to find out the similar track record or Credit History of the customer, (Using I-Loan, Platinum Certified ERP System )o Processing documents to the Verification Agencies (CPV Report) o Taking Credit Deviations for negative CPV reports or any other approval,o Calling the customers for Interview for Personal Discussion, o Verifying the customers documents with original one and checking the reference given by the customer, o Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.o Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.o Review and update credit and loan files.o Review loan agreements to ensure that they are complete and accurate according to policy.o Compute payment schedules.o Handle customer complaints and take appropriate action to resolve them.• Managed sales staff of approximately 20, includes direct sales executive, Two team leaders, and two telesales caller selling personal loan products on phone. • Providing Product training to team members.• AUDIT and COMPLIANCE – Follows all the credit and operational policies to comply with AUDIT and COMPALIANCE Policy of the organization. Special attention also given to AML (Anti Money Laundering) Guidelines• Keeping all Vendor file up to date and as per Compliance policy

Handling direct sales and channel sales, motivating teams and dealers to achieve their numbers, Co-ordination in completion of sales, formulating and implementing marketing strategies at local level, customer relation, preparing quotations, processing orders. Institutional sales for higher volume, Taking care of Ahmedabad, Baroda and Bharuch, Reporting directly to Regional Business Manager

Charged with increasing sales in major and territory accounts, expanded local customer base, focused on sale of IT Product and office automation. Targeted a broad market, Explored new business area. Job responsibilities was to map new and unexplored area, preparing presentation for meetings, identifying and creating requirement for products, quoting prices and negotiating with concerned persons. Grew existing customer base through fundamental sales prospecting and networking