• Conducted GAP Analysis, Root Cause Analysis, and SWOT Analysis to identify process inefficiencies, improving operational workflows by 15%.• Collaborated with cross-functional teams in an Agile (Scrum) environment, leading requirements gathering and ensuring 100% on-time project delivery.• Developed interactive dashboards using Power BI and Tableau, providing senior management with real-time insights, and increasing decision-making efficiency by 20%.• Leveraged SQL to extract, clean, and analyze data from MySQL databases, improving forecasting accuracy by 10%.• Applied Microsoft Visio and BPMN to create process models, streamlining workflows and reducing delays by 12%.• Managed projects using Jira and Trello, coordinating with stakeholders and prioritizing tasks for smooth project execution.

• Performed Big Data Analysis and created predictive analytics models using Python and SQL, improving property sales forecasts by 18%.• Designed and deployed Tableau dashboards that optimized marketing strategies, leading to a 15% increase in lead conversion rates.• Conducted Cost-Benefit Analysis and Risk Management assessments for business operations, reducing operational risks by 10%.• Utilized Power Query and Power Pivot to integrate data from multiple sources, enhancing data analysis efficiency by 25%.• Generated reports and visualizations using Excel (Pivot Tables, VLOOKUP) to track key performance indicators, improving data accuracy by 15%.

• Assisted in requirements gathering and collaborated on business process improvement (BPI) initiatives, increasing operational efficiency by 12%.• Performed market research and feasibility studies to identify new business opportunities, contributing to a 20% growth in service offerings.• Created and presented use cases and business models using UML diagrams and Microsoft Visio, improving stakeholder understanding of process flows.• Analyzed and visualized client data using Power BI and Excel, enhancing customer relationship management (CRM) strategies by 10%.• Supported the Agile (Kanban) team in planning and tracking projects, ensuring 100% completion within deadlines.

• Led Business Process Improvement (BPI) initiatives that reduced project delays by 12%, leveraging SQL and Excel for data-driven decisions.• Conducted Root Cause Analysis and developed feasibility studies for new software features, improving user satisfaction by 10%.• Utilized Microsoft Office Suite (PowerPoint, Excel, Word) to create presentations and reports that improved internal communication by 15%.• Leveraged Git for version control and collaboration with the development team, improving code management efficiency by 20%.