Taryn Lomas Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Hive is an email & SMS marketing CRM that helps event promoters and venues sell more while keeping their customers happy and engaged. We make it easy for companies to segment and target their customers based on relevant attributes, automate email marketing campaigns, and send timely, high-converting email.

Vancouver, British Columbia, Canada

• Service Support Coach responsibilities plus;• Improved processes for Customer Support team and enabled support coaches to do their best work• Onboarded and trained new support coaches • Communicated and relayed information between various departments to ensure coaches were equipped with the knowledge they need

Vancouver, British Columbia, Canada

• Solved a diverse range of customer questions by utilizing technical and product expertise to ensure a seamless customer experience • Contributed to product and process improvements by identifying trends and sharing customer feedback internally• Communicated landing page best practices with customers to help them get the most value out of their campaigns

Vancouver, British Columbia, Canada

• Client account management, which included conducting monthly meetings, generating custom reports and creating quarterly digital marketing strategies• Consulted on best practices for email marketing strategies as well as analyzed and increased the efficiency of email marketing workflows and CRM databases• Managed client content creation, including monthly blogs and website copy• Coordinated website projects from conception to completion with multiple stakeholders • Created and streamlined internal and external audits, which highlighted areas for improvement, including social media audits and reputation management audits

Vancouver, British Columbia, Canada

4-month internship with hands-on experience and training in:• Email Marketing• Social Media Marketing• Search Engine Optimization• PPC• Marketing Analytics • Content Marketing• Website Design and Development

Vancouver, Canada Area

• Extensive menu knowledge and creating upselling opportunities • Demonstrating fantastic multi-tasking and prioritizing of time effectively• Providing customers with personalized service and building rapport • Efficient communication with front and back of house team members

Bachelor Of Tourism Management, Faculty Of Global And Community Studies, Tourism Management

Courses include: o Integrated Marketing Communications o Strategic Management o Advanced Business Communications o Financial Planning o.

Digital Marketing Certificate

Topics covered include: o Brand Strategy - channels and messaging o Search Marketing - SEO and SEM, Google Ads, site audits o Social Media.